Summary
Overview
Work History
Skills
Certificates And Training
Demonstrated Abilities
Summary Of Competencies
Timeline
Generic

Sharon Donovan-Mella

Redcliffe,Australia

Summary

  • A highly reliable, self-motvated and professional individual with strong experience as a mine-site Peggy, Driver and Utlity who implements the highest standards of safety & hygiene procedures. A proactive team member with a proven ability to deliver the highest levels of quality & customer service, and uses initayte to go that extra mile to meet client & employer expectations. Constantly receives fantastic feedback from employers and customers for delivering an outstanding service.

Overview

46
46
years of professional experience

Work History

PEGGY DRIVER

FT WORKFORCE
03.2020 - 09.2020
  • Company Overview: ACJV - Main Roads/Acciona/Clough Joint Venture
  • Construction of Coleman Bridge over Rail, G.N
  • H'way, Koodaideri
  • Infrastructure project to facilitate access to Koodaideri Mine (RIO TINTO), Pilbara
  • Competent, safe and efficient driver of: 12 seater buses, work utes and 4WD - manual & automatic
  • Responsible for competently driving 12 seater bus to / from Newman and Port Hedland Airports and safely transporting contractors and work team to camp or airport; and also driving work crew to town to shop for personal consumables prior to arriving to camp
  • Coordinated extensively with various construction personnel: Engineers, Stores Manager, Project Manager, Supervisor, Mechanics, Surveyors, Geologists in regard to daily requirements of diverse parts, supplies, materials, equipment, etc as needed on a daily basis
  • Responsible for picking up and/or dropping off various machinery, stores, supplies, parts, office equipment, consumables, etc and also drop off/pick up of parts or equipment for maintenance
  • Drove daily to Newman (2 hrs each way), or Port Hedland (3 hrs each way), and / or Tom Price
  • Performed thorough daily prestarts on vehicles, and ensured all vehicles were well maintained
  • Precisely followed all instructions, and met all timelines to avoid delays in site production
  • Monitored all basic worksite consumables on a daily basis, prepared orders for the Stores Manager, and ensured adequate supplies were maintained within the sea container
  • Regular cleaning of 3 admin offices, crib hut and site toilets to high standards of hygiene & safety
  • Consistently implemented a high levels of safety procedures and policies: Take 5's; prestart; manual handling; safe storage of chemicals, PPE and best safety practices
  • Set up & applied safety and hygiene systems during Covid 19, such as sanitizers, hand washing, etc
  • Highly resourceful during the pandemic as supplies were difficult to acquire during travel restrictions, and used initiative to acquire consumables / basic supplies from alternate sources
  • Responsible for organising the water truck to refill the water tank on a regular basis
  • Raised the standards of cleanliness, hygiene and comfort of the crib hut, toilets and offices
  • Responsible for transporting work crew to hospital when required
  • Efficient, proactive and well-organised with all duties undertaken
  • Used initiative to reorganise the crib hut, and to clean all site vehicles, including mud removal
  • Highly positive and supportive team player who coordinated well with all crew on site
  • Excellent efficiency and flexibility in conducting diverse tasks with exceptional time management
  • ACJV - Main Roads/Acciona/Clough Joint Venture
  • Construction of Coleman Bridge over Rail, G.N
  • H'way, Koodaideri
  • Infrastructure project to facilitate access to Koodaideri Mine (RIO TINTO), Pilbara

HOUSEKEEPER

TOWNSEND LODGE / GFS INC
03.2017 - 03.2020
  • Provided highest standard of housekeeping and customer service for a 62 room Lodge across all 4 floors, including general housekeeping maintenance of all interiors, exteriors and garden beds
  • Excellent efficiency and flexibility in conducting diverse tasks with exceptional time management
  • Responsible for unlocking the kitchen, laundry, etc and setting up the breakfast trolley for clients
  • Cleaning of industrial kitchen, fridges, laundry, common areas, offices, toilets and showers
  • Strip, launder and service rooms and fully prepare for incoming clients of the lodge
  • Order stock requirements, and also rotate kitchen stock and maintain a hygienic, organised kitchen
  • Hose down all court yards, exterior tables, chairs, building frontage and attend to gardening tasks
  • Watering of garden beds and maintain garden beds tidy, weed-free and well presented
  • Provide exceptional customer service and welcome all local and overseas guests
  • Deal with and promptly resolve client issues as needed before the Day Manager arrives on duty
  • Assist guests and provide information regarding local transport and tourist hotspots
  • Training of team members in chemical handling, OHS, hygiene, and cleaning to high standards
  • Effectively deal with and resolves to positive outcomes any service inquiries and issues
  • Consistently maintain and communicate in a positive, friendly manner to all guests and colleagues
  • Work successfully as a team member towards achieving all team and management efforts
  • Because of its excellent cleanliness, the Townsend Lodge caters for Recuperating Patients from Royal Perth Hospital on an ongoing basis
  • Note: When commencing this role, the lodge was rundown, grubby and poorly frequented
  • With extensive cleaning, scrubbing, disinfection treatments, resurrecting garden beds, etc, and recommending painting to management and other management initiatives, the Lodge became a well-run, spotlessly clean and popular lodge with a great rating of 8.7 on Booking.com!

KITCHEN HAND

ACCOLADE CATERING
10.2015 - 03.2017
  • Catering preparation and service of 3 daily meals and dessert/sweets for schools, special needs camps, businesses, exchange programs, and functions
  • This included preparation of special dietary requirements for individual health needs and also religious groups
  • Thorough cleaning of kitchens, store rooms, wash rooms, bain-maries, fridges and freezers, etc
  • Stock rotation for wet and dry stores, and abiding by all food and workplace safety requirements

DOMESTIC HOUSE CLEANER

FAST & FASTIDIOUS CLEANING
08.2014 - 10.2015
  • Regular domestic cleaning and clearing of houses and apartments, plus vacate cleans
  • Duties included but were not limited to: scrubbing and disinfecting toilets, bathrooms; cleaning of kitchens, ovens; dusting, mopping, scrubbing and vacuum cleaning different floor coverings such as carpet, tile, wood and linoleum - all completed efficiently and to exceptional high standards

CONSTRUCTION CLEANER

02.2015 - 09.2015
  • Construction cleaning of newly built and renovated premises such as police stations, doctors surgeries, offices, and other places of business and large, architectural homes
  • Worked as part of a team cleaning and preparing properties for owners or tenants to move in
  • Duties included but were not limited to; vacuuming, scrubbing of wet areas and floors, cleaning / scrubbing grout, wiping down kitchens and other internal areas - all to high standards
  • Removal of building residues such as paint, tape, plastic, etc and much more

MINESITE CLEANER / KITCHEN HAND

BARRICK GOLD - GRANNY SMITH MINE
04.2014 - 08.2014
  • Industrial mine site cleaning and maintenance of diverse facilities such as: laboratories, offices, crib rooms, radio control rooms, medics, EMT centres, lecture rooms, toilets blocks, and general rooms
  • Duties included stocking and servicing rooms, laundries, and linen rooms, and re-stocking all of the kitchen areas, fridges and stores on site
  • In the kitchen I was the Chef's Assistant and ensured all services ran to client's schedules
  • Efficient cleaning after service within the kitchen and dining areas to very tight time schedules
  • Ensured all facilities such as fridges, bain-maries, deep fryers, exhaust fans, dishes and pots were cleaned to high quality standards, hygiene and OHS requirements, and ready for the next service

DOMESTIC HOUSE CLEANER

FAST & FASTIDIOUS CLEANING
03.2013 - 04.2014
  • Regular domestic cleaning and clearing of houses and apartments, plus vacate cleans
  • Duties included but were not limited to: scrubbing and disinfecting toilets, bathrooms; cleaning of kitchens, ovens; dusting, mopping, scrubbing and vacuum cleaning different floor coverings such as carpet, tile, wood and linoleum - all to meticulously clean standards

MINESITE CLEANER FIFO

TOLL ENERGY- BARROW ISLAND
08.2010 - 03.2014
  • Mobilisation of all contractor's offices, kitchens, ice rooms, crib rooms and toilets, and also daily servicing all of these facilities for the different contractors located across the island
  • Ensured all work vehicles were restocked as required
  • Followed safety culture and strict IIF, OHS requirements in order to protect the flora and fauna of a 1st Class nature reserve
  • Safety policies included: performing daily Prestarts; WM statements, TSTO's and Take 5's, plus ensuring MSDS and JHA were up to date

PEGGY FIFO

DTMT CONSTRUCTION - FMG CLOUDBREAK & RIO TINTO BROCKMAN 4
01.2008 - 11.2009
  • Mine site cleaner for Cloudbreak and Brockman 4
  • Thorough and efficient cleaning all crib rooms, ice rooms, offices, toilets, company vehicles, etc
  • Cleaning tasks, and ordering of all stores and sea containers for the site and issuing of safety equipment to the employees
  • Other responsibilities included but not limited to: disposing of rubbish and daily driving to the rubbish tip; transporting employees back to camp for flights home, and transporting employees to town for medical appointments, etc
  • Due to issues with water stores, ensured employees had access to fresh water & ice at all times

KITCHEN HAND/ROOM CLEANER FIFO

SPOTLESS CATERING
09.2007 - 12.2007
  • Worked efficiently to tight schedules at Port Hedland and FMG Cloudbreak site, worked as the Chef's Assistant, Kitchen Hand, Dining Room Attendant and also as a Peggy and Room Cleaner to ensure the dongas and whole site was clean and well run
  • Ensured all OHS requirements, policies and procedures were fully followed at all times

CHEF & KITCHEN ASSISTANT FIFO / CLEANER

HAY MINING AND CONSTRUCTION
12.2006 - 08.2007
  • This was a multi-faceted FIFO position as I was part of the mobilization team at various locations
  • Responsible for stripping, sealing and setting up of Dongas, wet and dry mess, recreation rooms and other parts of camp set-up
  • Duties included Chef's Assistant, Kitchen Hand, Dining Room Attendant and Peggy /Room Cleaner to ensure the whole site was cleaned and well run, whilst fully following all OHS requirements

KITCHEN HAND

TRINITY AGED CARE FACILITY
11.2004 - 11.2006
  • Full time kitchen hand position in a Uniting Aged Care facility, preparing food and setting up dining areas for 3 daily meals and morning teas, including hot lunches and sweets for 52 plus residents
  • Stripping, cleaning, doing dishes, and setting up again in readiness for the next meal
  • Also made certain we specially modified food for certain resident's individual needs such as cut up, minced or pureed meals
  • After each shift the kitchen and dining room were cleaned and stripped
  • Consistently followed all OHS, hygiene standards and facility policies at all times

LANDSCAPER/DESIGNER/GARDENER

DONOVANS GARDEN MAINTENANCE
02.1998 - 10.2006
  • Self-employed landscaper, designer and gardener
  • Solely responsible for all details of design, construction and implementation of commercial and domestic landscaped gardens
  • Reticulation maintenance, circuit design and upkeep of properties - both domestic and commercial
  • Also included all related tasks such as: yard cleaning, hosing, weeding, pruning, plant upkeep, transplanting, mulching and fertilising and much more
  • Provided excellent customer service and developed strong client relationships

Site Peggy

Georgiou
09.2021 - 08.2024

Project: Tonkin Gap Alliance

Competent safe and efficient driverof4WD manual and automatic work Ute,

Responsible for driving to ten sites around the project to high volume traffic and changing road conditions on site.

Radio contact at all times entering sites.

Responsible for cleaning offices toilets and crib huts daily and restocking them and maintaining them to a high standards of hygiene.

Restocking van of coffee tea etc and cleaning products for days work.

Instilled ECO safe products to the environment and work sires.

Set up and applied safety and hygiene systems during COVID . installing gloves,sanitisers and hand washing equipment.

Consistently implementing a high level of safety procedures and policies Prestart, manual handling,Safe storage of chemicals and PPE.

Keeping Sea Containers/ Store stocked and in keeping with work safe practices.

Coordinated extensively with various Personnel

Engineers Stores manager Project manager and supervisors and their needs on a daily basis.

Organizing and setting up BBQ,s at different sites on a time schedule.


MANAGER & OWNER

MARTIN MELLA GENERAL CLEANING
02.1990 - 01.1998
  • Co-Owner and manager of a large industrial and commercial cleaning company with 25 staff which I managed in all aspects of hiring, training, and employment
  • Successfully managed all clients relationships, customer service, and overseeing all stock & utilities
  • Hands-on Manager to assist staff on builders cleans, and large scale industrial projects
  • High level clients included but not limited to: government officials and government buildings; all of St John facilities throughout Perth and Fremantle; and all of Prime Medical centres, etc

INTERNATIONAL AIRLINE CATERER

QANTAS FLIGHT CATERING
01.1979 - 01.1990
  • Full time international in-flight catering and ensuring aircraft set ups were done exactly to schedule and tight timelines
  • This included but was not limited to ensuring the right setups for each different galley and model of aircraft, preparing buffets and presentation trays, fruit, flower, cheese and chocolate baskets for First Class and Captains Club
  • Prepare different menus for passengers with dietary needs such as: diabetic, gluten free, vegan, vegetarian, Muslim/religious needs etc
  • Preparation of First & Business Class menus and presenting the food trays to high standards
  • Very fast-paced, attending to last minutes additions while ensuring flights were never delayed

Skills

  • Minesite Cleaning
  • Peggy/Driving
  • Kitchen Hand
  • Dining Attendant
  • Customer Service
  • Reliability
  • Self-Motivation
  • Efficiency
  • Commercial Cleaning
  • Industrial Cleaning
  • Domestic Cleaning
  • Safety Standards Implementation
  • Attention to Detail
  • Communication Skills
  • People Skills
  • Initiative
  • Responsibility
  • Time Management
  • High Standards
  • Positive Attitude
  • Proactive Attitude

Certificates And Training

  • WHITE CARD/ OHS CONSTRUCTION - WORKSAFE
  • WA MANUAL DRIVERS LICENCE
  • CERTIFICATES IN: BOWEN THERAPY; EMMETT THERAPY & MASSAGE

Demonstrated Abilities

I believe that honesty in the workplace is the best policy and reliability is the key to success. This means I am always prompt, professional and well-presented, allowing me to be a committed and relatable employee. I pride myself on always working to the best of my ability, following all safety guidelines and workplace rules, procedures & obligations., I have always been known for my speed, efficiency and dedication to my work. Whilst running my own large industrial cleaning company, I achieved 100% score of satisfied and content clients. I was often called in to re-clean where other cleaners had not been fastidious enough or to do jobs that others would not touch due to the size. I pride myself on the speed of my work without compromising on quality and how well I complete each job. This has been a great ability as I can achieve more work whilst still keeping the perfectionist side of myself happy!, I have amazing communication skills and a way with people, children, people with special needs, and people from different cultural backgrounds as I feel language should not be a barrier. I treat all people with the same amount of respect and have a gift for making people feel relaxed and at ease. I find it easy to deal with even the most difficult of people and can always find common ground, and be sympathetic. I face every day with an upbeat personality and a smile because I believe in any position you have the possibility to make the workplace a happy, productive & enjoyable place., I am a natural born leader, organiser and true people person. I have trained many staff from all types of backgrounds who are new to a role and sometimes even the country. I empower them in a positive way so they gain the skills to move forward in their role without becoming overwhelmed or feeling they cannot approach me for direction - all the while maintaining my own tight schedule and tasks! While I thoroughly enjoy showing initiative and taking the lead I also work well in a team environment and I wholeheartedly enjoy contributing to the group effort.

Summary Of Competencies

  • Experienced Minesite Cleaner & Peggy/Driver
  • Experienced Kitchen Hand & Dining Attendant
  • Delivery of Outstanding Customer Service
  • Highly Reliable, Self-Motivated & Efficient
  • Commercial, Industrial & Domestic Cleaning
  • Implementation of High Safety Standards
  • Meticulous Attention to Detail
  • Exceptional Communication & People Skills
  • High level of Initiative & Responsibility
  • Exceptional Efficiency & Time Management
  • Consistently Works to High Standards
  • Positive & Proactive Can-do Attitude

Timeline

Site Peggy

Georgiou
09.2021 - 08.2024

PEGGY DRIVER

FT WORKFORCE
03.2020 - 09.2020

HOUSEKEEPER

TOWNSEND LODGE / GFS INC
03.2017 - 03.2020

KITCHEN HAND

ACCOLADE CATERING
10.2015 - 03.2017

CONSTRUCTION CLEANER

02.2015 - 09.2015

DOMESTIC HOUSE CLEANER

FAST & FASTIDIOUS CLEANING
08.2014 - 10.2015

MINESITE CLEANER / KITCHEN HAND

BARRICK GOLD - GRANNY SMITH MINE
04.2014 - 08.2014

DOMESTIC HOUSE CLEANER

FAST & FASTIDIOUS CLEANING
03.2013 - 04.2014

MINESITE CLEANER FIFO

TOLL ENERGY- BARROW ISLAND
08.2010 - 03.2014

PEGGY FIFO

DTMT CONSTRUCTION - FMG CLOUDBREAK & RIO TINTO BROCKMAN 4
01.2008 - 11.2009

KITCHEN HAND/ROOM CLEANER FIFO

SPOTLESS CATERING
09.2007 - 12.2007

CHEF & KITCHEN ASSISTANT FIFO / CLEANER

HAY MINING AND CONSTRUCTION
12.2006 - 08.2007

KITCHEN HAND

TRINITY AGED CARE FACILITY
11.2004 - 11.2006

LANDSCAPER/DESIGNER/GARDENER

DONOVANS GARDEN MAINTENANCE
02.1998 - 10.2006

MANAGER & OWNER

MARTIN MELLA GENERAL CLEANING
02.1990 - 01.1998

INTERNATIONAL AIRLINE CATERER

QANTAS FLIGHT CATERING
01.1979 - 01.1990
Sharon Donovan-Mella