SHARON DOWELL

SUPPLIERS OF TOPPED PIZZAS, GARLIC BREAD AND PASTA MEALS TO LARGE NATIONAL SUPERMARKET CHAINS.

• Oversee and maintain entire Company Operations to ensure adherence to Company Standards and to manage all on-site machinery and all processes. (from ordering of raw ingredients, production of food, waste management to loading pallets of food products onto trucks for delivery to large distribution centres.)
• Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
• Solely responsible for certification to HACCP and SQF/SGS Food Safety Certification
• Investigated customer complaints and performed corrective actions to resolve any quality issues.
• Responsible for Warehouse and Logistic practices, including loading and unloading of small to large refrigerated trucks.
• Monitored staff organization and suggested improvements to daily functionality.
• Inspected products and worker progress throughout production.

SUPPLIERS OF ARANCINI, LASAGNE, FRITTATA, STUFFED OLIVES, MARINATED CHEESES AND TOPPED PIZZAS TO LARGE SUPERMARKET CHAINS AND GOURMET DELICATESSANTS.

• Accounts Payables and Accounts Receivables.
• Payroll, Superannuation, HR and manage a staff of 50+ workers
• MYOB data entry
• Formulation of costing spreadsheets to the Managing Director
• Executive PA to the Managing Director and her Family

CIVIL CONSTRUCTION AND ROADWORKS

• Created reports, job tenders and presentations and other materials for executive staff.
• Updated reports, managed accounts payable and accounts receivables, cash handling, maintained accounts and organised monthly payments to suppliers.
• Payroll, HR responsibilities for 50+ staff
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• MYOB data entry, microsoft windows and excel
• Executive Personal Assistant to Managing Director, Company Accountant and their Families.

BANKING OPERATIONS-Job description ranged from Banking Teller, Customer Service Manager, Staff Trainer, Financial Planner, ATM Cash Replenish Manager, Assistant Branch Manager to Area Branch Manager

• Maintained friendly and professional customer interactions.
• Supervision/Training of 100+ Staff
• Engaged employees in business processes with positive motivational techniques.
• Daily management and reconciliation of large volumes of cash
• Management of large amount of customer enquiries via walk-ins, phonecalls and email.
• Data entry via microsoft windows and excel.

RACEDAY COMPUTER ANALYSIS AND TOTALISATOR CLERK

• Input of Race-day data and results to NSW TAB operating systems.
• Liaison with senior AJC, STC, AWA and TAB Management and Staff on all Race-day operations.
• Liaison with general public on large range of 'racing' concerns and issues.
• Attendance and Supervision to Race-day ticket window sales.
• Handling and reconciliation of large sums of money from Race-day cash takings.
• Supervision and Training of Staff.