Summary
Overview
Work History
Education
Skills
Office Administration Expertise
Special Capabilities
Verbal References
Key Qualifications
Timeline
Generic

Sharon Flanagan

Cranebrook

Summary

Seeking a position as an Office Administrator/Customer Service utilizing profound skills in: - Providing effective and efficient customer service to all cliental - Running an organised office where all documentation is kept confidential - Showing respect, empathy and compassion to clients at all times

Overview

20
20
years of professional experience

Work History

Administration

A.J.Bush & Sons (Manufactures) Pty Ltd
01.2022 - Current
  • Weighbridge Operations - tend to trucks arriving and departing
  • Reporting - Fuel , Raw Materials
  • Scheduling - of loads to be dispatched
  • Emails
  • Filing
  • Leave Calender - maintain
  • Uniform Orders
  • Medical Appointments
  • Postage
  • Take on any other task requested of me

Administration Officer

Premier Stockfeeds (Aust) Pty Ltd
04.2016 - 12.2021
  • General Admin Duties, Accounts Payable - Process weekly and monthly payment runs, Weighbridge Operations - including Testing of raw Materials with an NRI machine, Banking and Postage, Stationery and Stock Ordering, Answer all mail inquiries including emails and faxes, Pay Utility Bills Due, Registration of Vehicles, Update Maintenance Register - work completed on the Mill and Plant

Office Assistant

Hodgson Quarries and Plant Pty Ltd (Casual)
02.2015 - 04.2016
  • Testing of Sand samples, General Admin Duties - including Email, Stationary and Stock Ordering, Check Timesheets for Payroll Officer, Drive Ute for Pick Up or Drop off Orders

Administration Officer

Sutton Engineering Group Pty Ltd
06.2014 - 04.2016
  • Reply to emails, Order of Stock and Supplies, Gas Orders, General Admin Duties, Checking of Timesheets, Input Purchase Orders onto Job Register, Tag and Testing all 240v equipment, Assist in ordering Steel for Jobs, Drive Ute to Pick or Drop off orders

Assistant Book Keeper

Wamit Bookeeping Services (Casual)
06.2014 - 02.2015
  • Use of MYOB and Xero Software Programs, Receipt Bank, Scanning of Documents, Enter deposits and Payments, Enter payables and receivables, Pay any bills due, Enter payroll/create payroll checks (Beginner)

Office Manager

Wishing Well Childcare Centre
09.2004 - 06.2014
  • Answer all phone inquiries and transfer calls to classrooms, Participate actively in several FACS Accreditations - awarded high quality award, Attend staff meetings and training, Interact with clients on a daily basis in regards to accounting and booking of appointments, Complete typing tasks including rostering, monthly newsletters, policy development and letters to clients, Answer all mail inquiries including emails and faxes, Complete the ordering of supplies and equipment, Responsible for filing and keeping all records complete and up to date

Education

High School Diploma -

St Ursulas College
Kingsgrove, NSW
12.1985

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Data Entry
  • Money handling abilities
  • Filing
  • Spreadsheets
  • Positive Attitude
  • Time Management
  • Office Administration
  • Bookkeeping
  • Accounts Payable

Office Administration Expertise

MS Word and MS excel, Efficient in emailing, faxing and other forms of communication, Ability to supervise and train junior staff, Good phone manner and communication skills, Quick at learning and using software programs, Experience running an office independently and booking appointments

Special Capabilities

  • Energetic and flexible
  • Emergency handling
  • Relationship building
  • Multicultural interaction
  • Multi-tasking
  • Decision making

Verbal References

  • Charmaine Coates, 0434 516 876, Wiggles and Giggles
  • Marrianne Parkes, 0419 181 082, Wamit Bookeeping Service
  • Hugh Jones, 0407 435 217, Sutton Engineering Group Pty Ltd

Key Qualifications

  • 10 years extensive experience as office manager in a child care centre
  • Certificate 2 Business Administration 2009
  • Day to Day Processes MYOB 2012
  • Certificate in Asthma and Anaphylaxis 2012
  • Customer Service workshop 2010
  • Certificate in Tag and Testing (ETT8283)

Timeline

Administration

A.J.Bush & Sons (Manufactures) Pty Ltd
01.2022 - Current

Administration Officer

Premier Stockfeeds (Aust) Pty Ltd
04.2016 - 12.2021

Office Assistant

Hodgson Quarries and Plant Pty Ltd (Casual)
02.2015 - 04.2016

Administration Officer

Sutton Engineering Group Pty Ltd
06.2014 - 04.2016

Assistant Book Keeper

Wamit Bookeeping Services (Casual)
06.2014 - 02.2015

Office Manager

Wishing Well Childcare Centre
09.2004 - 06.2014

High School Diploma -

St Ursulas College

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Sharon Flanagan