Sharon Gillett
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-levels in any position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Youth Access Clinician
Social Futures Headspace Programme
05.2014 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Intake and Refer
- Maintain Administration and Case noting Requirements
- Intake, Assess and Triage
- Outreach
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- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
Reconnect Youth And Family Case Manager
Social Futures
02.2006 - 04.2014
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Advocated for social and community service programs to increase awareness and funding.
- Conducted outreach activities to engage local stakeholders in programs.
- Monitored program performance and outcomes for successful delivery of services.
- Established and maintained relationships with key stakeholders.
- Assessed community needs and identified resources for social and community service programs.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Partnered with local organizations to expand access to social and community services.
- Analyzed trends and data to inform decision-making and program development.
- Researched best practices and developed strategies to improve program outcomes.
- Collaborated with community members to develop and implement service initiatives.
- Implemented strategies to increase public awareness of social and community service programs.
- Participated in community events to promote services and engage with public.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Intake, Triage, Assess
- GIT Programme (AOD Support)
Education
Graduation Diploma - Spare Parts Interpreter
Richmond TAFE
Richmond, VIC08.1989
No Degree - Year 11 Business Studies
Hallam High School
Hallam, VIC11.1984
Skills
- Critical Thinking
- Multitasking Abilities
- Cultural Awareness
- Active Listening
- Problem-Solving
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Interpersonal Communication
- Self-Motivated
- Decision-Making
- Attention to Detail
- Training and Development
- Teambuilding
- Planning and Coordination
- Dependable and Responsible
- Conflict Resolution
- Crisis Response
- Rapport and Relationship building with all stake holders
- Skills and knowledge
Accomplishments
During my 25 years working within the Community Services and Mental Health sector, I have built and maintained strong relationships with indigenous and non indigenous young people and there families through and all external stake holders so that together we can provide the best quality of care and options so that all people can have a better qualify of life. I have an extensive skill set within many different roles. I also have a genuine passion and drive as being part of the Northern Rivers Communities. I am proud of the reputation I have built and am known for due to my commitment, outcomes due too hard work, trust and treating all people with transparency, respect and without judgment and my natural connection I have with people.
Certification
Diploma of Counselling
Child Hood Trauma and Neglect
Solution Focussed Practice
Critical Incident Report Writing
Mental Health First Aid
Mental Health and Relationships
Professional Group Facilitation
Post Trauma Counselling
Indicators Of Sexual Assault
Safe Holding Procedures
Identifying And Responding to risk of harm. Childhood Trauma
Mental Health Psychosis
ENACT recognising child abuse, mandatory procedures
Identifying and managing Vicarious Trauma
Case management for Indigenous Y/P and families
Recognise and respond to domestic and family violence. Life Line VET accredited course
Parenting Skills
Advanced Narrative Therapy
Case Management for indigenous and non indigenous clients
Assessing Domestic Violence
Promoting Positive Team Work
Reconceptualising mood disorders. A practical approach for nurses and allied health professionals
Indigenous Cultural Training
Taking care of Yourself when working in Community Services
Therapeutic Frameworks
Phone Counselling (Life Line)
ASSIST
ACT
Childhood Trauma and Neglect for child and adolescent Mental health Workers
Advanced Interventions to meet the needs of clients with AOD
Substance Misuse Programme
Case Management In Domestic and family Violence
Solution talk
Best practice Supervision
Keep Them safe Chapter 16A
Advanced Narrative Therapy
Tackling The Safe End from Violence to respectful behaviours.
Fighting Fair. family Mediation and Conflict
Referees
Terri Connor
headspace Lismore Clinical Team Leader (Current)
0418 141 238
Terri King
Manager SCU Student Services
043 714 920
Timeline
Youth Access Clinician
Social Futures Headspace Programme
05.2014 - Current
Reconnect Youth And Family Case Manager
Social Futures
02.2006 - 04.2014
Graduation Diploma - Spare Parts Interpreter
Richmond TAFE
No Degree - Year 11 Business Studies
Hallam High School
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