Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sharon Heath

Summary

Dynamic and detail-oriented professional with a positive attitude, experienced in providing compassionate care as a Personal Carer to Abdul Mokta. Proven ability to enhance patient well-being through effective communication and meticulous attention to detail. Skilled in research and analysis, fostering teamwork to achieve optimal health outcomes.

Professional with solid experience and well-prepared for academic endeavours. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.

A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.

Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Recent graduate with foundational knowledge in Enrolled Nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Student

Open Colleges School of Health
06.2023 - Current
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive Sessions.
  • Completed rigorous readings as directed to support unit learning goals.
  • Utilized professor office hours to clarify topics needing elaboration.
  • Championed a growth mindset culture within the classroom, inspiring fellow students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Conducted academic research, contributing valuable findings to faculty's knowledge base.
  • Optimized lab setup procedures, reducing preparation time for assessments.
  • Coordinated with faculty for curriculum improvements, reflecting latest industry trends.
  • Boosted team morale and productivity with regular motivational meetings and feedback sessions.
  • Maintained overall safe work environment with training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements

Personal Carer

Abdul Mokta
02.2012 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
  • Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
  • Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
  • Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
  • Provided transportation to medical appointments and social engagements, supporting patient independence and community involvement.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Collaborated with healthcare professionals to deliver comprehensive care tailored to individual patient needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Contributed to interdisciplinary team meetings by sharing observations on client progress or areas requiring additional intervention efforts.
  • Conducted regular risk assessments within patient homes in order to identify potential hazards or areas requiring modification.
  • Implemented strategies to manage challenging behaviour's in a respectful manner while prioritizing safety for all involved parties.
  • Offered compassionate end-of-life care for patients facing terminal illness, providing emotional support and comfort measures to improve quality of life during final stages.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
  • Educated family members on proper caregiving techniques according to individualized care plans for seamless continuity of support services.
  • Managed extensive documentation pertaining to patients'' conditions, treatments administered, vital signs monitored over time.
  • Optimized sleep quality for clients by assisting them in establishing healthy bedtime routines that promoted restful slumber.
  • Monitored vital signs and reported any abnormalities or concerns promptly to supervising healthcare providers.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted patients with self-administered medications.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Liaised with key accounts to deliver targeted administrative household support.

Service Station Attendant

Woolworths Group
11.2011 - 02.2012
  • Handled cash transactions accurately, maintaining trust between the business and its clientele.
  • Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
  • Trained new attendants on company policies and procedures, fostering teamwork and consistency across the team.
  • Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
  • Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
  • Maintained clean and orderly work station.
  • Contributed to increased sales by promoting in-store products and loyalty programs during customer interactions.
  • Adhered to safety regulations while working at the fuel pumps, reducing risk of accidents or injuries.
  • Conducted regular inventory checks of merchandise, minimizing stock discrepancies and ensuring availability of popular items.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided exceptional customer service, resulting in repeat business from satisfied patrons.
  • Remained vigilant for potential security threats such as theft or vandalism, maintaining a safe environment for staff and customers alike.
  • Facilitated sales of services and goods.
  • Pumped gas for guests and took payments.
  • Promoted special offers or discounts available at the service station during customer interactions, increasing awareness of value-added services offered onsite.
  • Enhanced customer satisfaction by providing efficient and friendly service at the fuel pumps.
  • Collaborated with fellow attendants to maintain a smoothly functioning work environment.
  • Performed routine inspections of fuel storage tanks and associated equipment to identify potential issues early on before they escalated into larger problems.
  • Maintained inventory of all saleable items.
  • Resolved customer complaints in a timely manner, leading to higher overall satisfaction rates.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Assistant Property Manager

Acquest Realty Group
01.2010 - 11.2011
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Silver Service Waiter

Crown Casino
02.2009 - 12.2010
  • Contributed to an increase in overall revenue through upselling techniques that showcased supplementary dishes or beverages complementing the meal selection.
  • Ensured adherence to proper dress code, upholding the elegant atmosphere of the establishment.
  • Demonstrated expertise in various serving styles, including French, Russian, English, American Service as appropriate for each event or establishment type.
  • Led training sessions for new hires on proper silver service techniques, contributing to a cohesive team environment.
  • Delivered exceptional dining experiences for high-profile clientele with precise attention to detail and etiquette.
  • Enhanced customer satisfaction by providing attentive and personalized silver service to guests.
  • Upheld strict hygiene standards, ensuring all utensils, glassware, and linens were spotless and sanitary.
  • Streamlined banquet operations by effectively coordinating with kitchen staff and fellow team members.
  • Maintained a pristine and inviting dining environment through meticulous table setting and decoration.
  • Exhibited strong knowledge of wine pairings, elevating the overall dining experience for guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Bar Attendant

Vernon Arms Tavern
02.2009 - 11.2010
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Restocked ice, condiments, and snacks.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Developed rapport with regular customers, fostering a sense of community within the establishment.
  • Notified management of guest complaints for quick, effective resolution.

Retail Sales Worker

Argos
05.2000 - 12.2007
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.

Packer

McVities
02.1989 - 05.2000
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Sewing Machinist

Baby Clothes
08.1988 - 02.1989
  • Achieved accurate seam allowances using precision cutting tools, resulting in professional-grade finished garments every time.
  • Streamlined production processes by suggesting improvements to existing methods, leading to increased efficiency.
  • Supported design department in developing new products by offering input based on technical sewing knowledge.
  • Achieved consistent results through diligent adherence to established quality control procedures during garment assembly.

Education

Diploma of Nursing - Enrolled Nursing

Open Colleges School of Health
Perth, WA
06-2025

No Degree - Year 12

Ashby Grammer School
UK
06-1988

Skills

  • Fast learner
  • Positive attitude
  • Time management
  • Attention to detail
  • Team collaboration
  • Punctual and reliable
  • Active listening
  • Active learning
  • Energetic and enthusiastic
  • Customer service
  • Basic mathematics
  • Flexible schedule
  • Complex Problem-solving
  • Ethical awareness
  • Research and analysis
  • Team support
  • Self-regulation
  • Reading comprehension
  • Critical reflection
  • Research
  • Performance improvement
  • Email and telephone etiquette
  • Digital literacy
  • Safety procedures
  • Basic housekeeping
  • Conflict management
  • Data entry
  • Visual communication
  • Note-taking requirements
  • Job shadowing
  • Information research and sourcing
  • Message taking
  • Learning assessments
  • Database updating
  • Document scanning
  • Verbal and written communication
  • Self-directed learning
  • Punctuality and work ethic
  • Teamwork and collaboration
  • Organizational skills
  • Multitasking
  • Problem-solving
  • Decision-making
  • Excellent communication
  • Relationship building
  • Task prioritization
  • Conflict resolution

Accomplishments

  • Achieved 100% grades by completing written assessments and practical assessments with accuracy and efficiency.

Certification

  • Diploma of Nursing EN Training - June 2023 - June 2025

Timeline

Student

Open Colleges School of Health
06.2023 - Current

Personal Carer

Abdul Mokta
02.2012 - Current

Service Station Attendant

Woolworths Group
11.2011 - 02.2012

Assistant Property Manager

Acquest Realty Group
01.2010 - 11.2011

Silver Service Waiter

Crown Casino
02.2009 - 12.2010

Bar Attendant

Vernon Arms Tavern
02.2009 - 11.2010

Retail Sales Worker

Argos
05.2000 - 12.2007

Packer

McVities
02.1989 - 05.2000

Sewing Machinist

Baby Clothes
08.1988 - 02.1989

Diploma of Nursing - Enrolled Nursing

Open Colleges School of Health

No Degree - Year 12

Ashby Grammer School

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Sharon Heath