Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Sharon Helander

Derby,WA

Summary

Detail-oriented and reliable professional with experience in administration, customer service, cleaning, and security. Skilled in managing office operations, assisting customers with inquiries, maintaining cleanliness and safety standards, and ensuring a secure environment. Strong organizational and communication skills, with a commitment to efficiency and high-quality service. Adaptable and dependable, with a proven ability to multitask and work effectively in diverse environments.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Security Officer

Alpha Division Security Services
10.2024 - Current
  • Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety a top priority.
  • Act quickly during emergency situations to reduce opportunity for damage and injury.
  • monitor security cameras.
  • foot patrols, check if doors are secure.


Caretaker/Cleaner

Marra Worra Worra Workers Camp
03.2024 - 10.2024
  • Change and make beds
  • Washing and folding sheets
  • Clean Dongas
  • Service units - long stay guests
  • Clean outdoor BBQ areas
  • Clean communal kitchen and laundry
  • Check in and out guests
  • RMS booking system

Home Based - Appointment Setter

Ray White
03.2022 - 03.2024
  • Appointment setting for our sales team

Home Based Tele-Fundraiser

Ourtel Solutions
04.2015 - 03.2022
  • Sales/outbound, Duties included:
  • Residential outbound and inbound acquisition for regular giving, upgrades, thank you appeals and single gifts
  • Administration & agent/client reporting systems

Sales Administrator

Burdekin Growers Services
01.2011 - 01.2015
  • Assisted sales
  • Accounts payable and receivable
  • Daily bank run
  • Unload and re-stock warehouse as stock arrives
  • Rotate Stock

Cleaner

The Residence Retirement Village
01.2009 - 01.2011
  • Prepare meals, run meals to resident’s rooms
  • Clean rooms twice weekly
  • Change bedding each week
  • Laundry
  • Kitchen duties

Accounts Officer

RMA Motor Auctions
01.1995 - 01.2009
  • Accounts payable and receivable

Skills

  • CCTV monitoring
  • Report writing
  • Incident reporting
  • General security

Certification

Certificate II in Security Operations


First Aid and CPR


Certificate II Chemical handling

Timeline

Security Officer

Alpha Division Security Services
10.2024 - Current

Caretaker/Cleaner

Marra Worra Worra Workers Camp
03.2024 - 10.2024

Home Based - Appointment Setter

Ray White
03.2022 - 03.2024

Home Based Tele-Fundraiser

Ourtel Solutions
04.2015 - 03.2022

Sales Administrator

Burdekin Growers Services
01.2011 - 01.2015

Cleaner

The Residence Retirement Village
01.2009 - 01.2011

Accounts Officer

RMA Motor Auctions
01.1995 - 01.2009
Sharon Helander