Desired Job Title
Assistant Store ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Gold Coast, QLD
Open to relocation: No
Open To Work
Hi, I’m
Sharon HOLM
Gold Coast,QLD
Work Preference
Summary
Proactive Manager focused on achieving results through teamwork and personal development. Fostered a motivating environment by celebrating employee achievements and promoting a positive workplace culture. Emphasized interpersonal connections with simple gestures, such as warm greetings and genuine smiles.
Work History
Reddy ExpressCurrumbin and Burleigh Heads, QLD
Assistant Store Manager
Job overview
- Managed daily operations to ensure smooth workflow and adherence to company standards. thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership support during peak business hours by motivating staff members to meet targets
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked daily, weekly and monthly sales and performance reports to support operational planning and strategic decision-making.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Handled customer inquiries and resolved issues effectively.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Ensured compliance with all safety regulations throughout the store premises.
- Mitigated business risks by working closely with staff members and assessing performance, reporting hazards, near misses and finding a resolution.
- Implemented current campaigns and promotions to help with developing goods and services.
- Designed promotional displays to boost customer engagement.
- As a proactive Manager, I focus on achieving results by fostering teamwork, encouraging personal development and actively looking for continuous improvements.
Education
Diploma in ManagementSydney, NSW
University Overview
Skills
- Retail operations
- Customer experience
- Inventory management
- Sales analysis
- Visual merchandising
- Promotional strategy
- Pricing and markdowns
- Compliance enforcement
- Operations
- Staff scheduling and supervision
- Employee onboarding
- Attention to detail
- Time management
- Team building
- Conflict resolution
- Performance evaluation
- Data accuracy
Prior Retail Employers
Prior Retail Employers
- Mathers Shoe Store
- Big W
- McDonalds Restaurant
- Sydney Wide Department Store
Timeline
Assistant Store Manager
Reddy Express
Diploma in Management