Sharon Jing

An assistant role which does all the sales and prospecting works plus really late night works almost 24/7.

• Prospecting for potential clients through various channels, including referrals, networking, and marketing efforts.
• Engaging with clients to understand their specific property needs, preferences, and budget constraints.
• Creating and managing listings for properties available for sale.
• Utilizing various marketing channels (online listings and print media) to promote properties.
• Arranging and conducting property viewings for potential buyers.
• Showcasing properties, highlighting features, and addressing client questions or concerns.
• Staying updated on local real estate market trends, property values, and neighborhood information to provide informed advice to clients.
• Negotiating offers and counteroffers between buyers and sellers, as well as assisting in lease negotiations for rental properties.
• Assisting in the preparation and review of contracts, agreements, and other transaction-related documentation.
• Cultivating strong and long-lasting relationships with clients through effective communication, trust-building, and exceptional service.
• Advising clients on legal aspects of property transactions and connecting them with legal professionals as needed.
• Building and maintaining a network of contacts within the real estate industry, including other agents, brokers, lenders, and legal professionals.
• Staying up-to-date with changes in real estate laws, regulations, and industry best practices through ongoing education and training.
• Conducting comparative market analyses (CMAs) to help clients determine appropriate listing prices or offers for properties.
• Setting sales targets and tracking progress toward meeting or exceeding those goals.
• Providing regular updates and reports to clients on the progress of their property transactions.
• Providing guidance and support to clients throughout the buying, selling, or renting process.
• Addressing client inquiries, concerns, and issues in a timely and professional manner.
• Utilizing real estate technology and software (e.g., CRM systems, listing platforms) to streamline processes and enhance client service.
• Engaged with customers to effectively build rapport and relationships

I bought this business and ran it before selling due to COVID in 2022.

• Maintained payroll information by calculating, collecting and entering data.
• Processed new hire paperwork and documents.
• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using MYOB and XERO.
• BAS preparation
• Maintained records by imaging invoices, debits and credits.
• Managed store presentation, maintenance and purchasing functions.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Resolved customer service issues promptly.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Hired, trained and supervised retail team members.
• Implemented rewards program, bolstering customer retention.
• Reconciled accounts and reviewed expense data, net worth and assets.
• Submitted orders for new inventory.
• Promoted business strategy by implementing improvements based on guest feedback.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
• Examined merchandise to verify correct pricing and attractive displays.
• Answered questions about store policies and addressed customer concerns.

• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Verified income, assets and expenses and completed file tracking sheet for each applicant.
• Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Oversaw management of 150 properties while providing general service to tenants.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Followed up on delinquent tenants and coordinated collection procedures.