Summary
Overview
Work History
Skills
Timeline
Generic

Sharon Jones

Point Cook,VIC

Summary

Dynamic sales professional with proven success at Salt & Pepper, excelling in relationship building and cash handling. Achieved significant sales growth through effective inventory management and exceptional customer service. Recognized for enhancing customer satisfaction and fostering loyalty, consistently exceeding sales targets while maintaining a positive shopping environment.

Overview

31
31
years of professional experience

Work History

Sales Assistant 2IC

Salt & Pepper
07.2019 - 08.2020
  • Assisted customers in locating products and provided product information.
  • Maintained organized merchandise displays to enhance customer experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Collaborated with team members to improve inventory management practices.
  • Responded to customer inquiries with professionalism and courtesy.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Monitored sales trends to advise management on potential inventory adjustments.
  • Enhanced team morale and productivity by organizing weekly sales strategy meetings.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Increased store foot traffic with innovative window display designs.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.
  • Assisted customers in product selection, providing personalized service and enhancing shopping experience.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.

Sales Assistant

Sussan’s
02.2006 - 07.2019
  • Assisted customers in selecting merchandise, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and organization on the sales floor.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to maintain visual merchandising standards and store presentation.
  • Participated in promotional events, effectively communicating product benefits to customers.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Sales Assistant

Syndicate Clothing
06.1999 - 07.2005

Responsible for selling, maintaining a clean and efficient work environment!

Responsible for Daily Cash flow, credit card and EFT, lay-bys, Daily Cash reconciliation and banking.

Provide customer assistance, goodwill and great customer service to ultimately send the customer away extremely happy!

  • Conducted stock replenishment tasks to ensure optimal product displays and accessibility.

Sales Assistant 2IC

Just Jeans
06.1989 - 07.1997
  • Supported promotional events by setting up marketing materials and displays.
  • Kept sales floor clean and well-stocked to optimize shopping experience.
  • Learned product features and benefits to provide accurate recommendations.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Sales Manager

Jay Jays Outlet
06.1989 - 07.1997
  • Led sales team to achieve monthly targets through effective training and performance management.
  • Analyzed customer feedback to enhance product offerings and improve overall shopping experience.
  • Implemented promotional strategies that increased store visibility and drove foot traffic.
  • Coordinated inventory management, ensuring optimal stock levels for high-demand products.

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management

Timeline

Sales Assistant 2IC

Salt & Pepper
07.2019 - 08.2020

Sales Assistant

Sussan’s
02.2006 - 07.2019

Sales Assistant

Syndicate Clothing
06.1999 - 07.2005

Sales Assistant 2IC

Just Jeans
06.1989 - 07.1997

Sales Manager

Jay Jays Outlet
06.1989 - 07.1997
Sharon Jones