Sharon Kaunda
Corrigin
Summary
Dedicated support worker skilled in daily living assistance and emotional support. Proven ability to enhance client wellbeing through personalized care and strong rapport. Committed to maintaining confidentiality and safety while promoting independence and social skills. Recognized for attention to detail and exceptional teamwork in various roles.
Overview
16
16
years of professional experience
Work History
Support Worker
Just You Disabilty
01.2025 - 03.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
Domestic Cleaner
Absolute Domestics
11.2024 - 03.2025
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Complied with safety guidelines while using various cleaning chemicals and tools efficiently minimizing risk exposure both towards self and property inhabitants.
- Organized living spaces to create a functional yet aesthetically pleasing environment for clients.
- Improved client satisfaction by providing thorough and detail-oriented cleaning services.
- Utilized eco-friendly cleaning products to promote a safe and healthy home environment for clients.
- Streamlined cleaning processes with efficient use of supplies and equipment, reducing overall costs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Shop Worker
FoodWorks Supermarkets
12.2022 - 01.2025
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
- Maintained orderly and clean work areas for maximum productivity.
- Maintained a clean and organized store environment for optimal shopping experience.
- Maintained compliance with safety regulations while operating equipment such as pallet jacks or ladders.
- Stocked shelves efficiently, ensuring product availability and reducing restocking time.
- Operated cash registers accurately, minimizing errors and processing transactions quickly.
- Assisted customers in locating desired products, increasing overall sales and customer satisfaction.
- Trained new employees on store policies, procedures, and best practices for superior performance.
- Utilized strong problem-solving skills when faced with unexpected challenges or complications during daily operations.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Organized shelves to remove slow moving items and add new merchandise.
Library Assistant
Ministry of Education -Zambia
03.2014 - 06.2022
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Helped children select appropriate reading level library books.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Maintained secure environment by monitoring visitors at front desk.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Collected and processed fines on overdue library materials.
- Assisted patrons with printing and copying according to personalized requirements.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Checked out and checked in materials to support patron circulation needs.
- Helped patrons locate resources using catalog and circulation systems.
- Managed library materials for accurate record-keeping.
- Offered basic reference assistance to support information needs.
- Kept detailed records of lending transactions and library users.
Registry Clerk
Ministry of Mines and Energy
01.2009 - 02.2014
- Managed sensitive documents securely, ensuring proper storage and disposal procedures were followed.
- Ensured compliance with legal requirements, adhering to strict confidentiality and privacy policies.
- Collaborated with team members to achieve shared goals and optimize overall performance.
- Streamlined the registration process for smoother operations and enhanced user experience.
- Provided exceptional customer service, addressing concerns promptly while maintaining a professional demeanor at all times.
- Maintained a high level of organization with efficient filing and record-keeping systems.
- Processed applications efficiently, resulting in increased satisfaction among clients seeking registrations or updates to existing records.
- Transferred inactive records to storage to free up space and preserve history.
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Updated records with new information.
- Followed established policies and procedures to maintain compliance with regulations.
- Assisted with record management system implementation and maintenance to streamline operations.
Education
Certificate - Business Skills Ready
South Metropolitan TAFE
Perth, WADiploma In LibrRy Studies And Information Science - Library And Information Science
EVELYN HONE COLLEGE
LUSAKA ZAMBIA12.2005
Certification III - Individual Support in Agedcare And Disability
Industry Skills Institute
Armadale, WA12.2003
Skills
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Teamwork
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Adaptability and flexibility
- Self motivation
- Customer service
Reference
Mr. Olu Femi Ayayi
Just you Disability
0414153506
Admin@justyoudisability.com
Kathy Howell
Foodworks
Foodworkskenwick@mews.com.au
Timeline
Support Worker
Just You Disabilty
01.2025 - 03.2025
Domestic Cleaner
Absolute Domestics
11.2024 - 03.2025
Shop Worker
FoodWorks Supermarkets
12.2022 - 01.2025
Library Assistant
Ministry of Education -Zambia
03.2014 - 06.2022
Registry Clerk
Ministry of Mines and Energy
01.2009 - 02.2014
Certificate - Business Skills Ready
South Metropolitan TAFE
Diploma In LibrRy Studies And Information Science - Library And Information Science
EVELYN HONE COLLEGE
Certification III - Individual Support in Agedcare And Disability
Industry Skills Institute
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