Sharon Lauri

Crisis support worker for Aboriginal children from risk of harm social emotional Aunty

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Skilled at working independently and collaboratively in team environment.
• Culturally safe environment
• Self-motivated, with a strong sense of personal responsibility.

• Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
• Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
• Documented client progress in confidential files.
• Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
• Educated family members about mental health disorders and treatment options to enhance their understanding and support of loved ones.
• Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
• Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
• Implemented crisis intervention plans to support client safety.
• Maintained detailed records of patient interactions, supporting accurate diagnoses and continuity of care.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
• Monitored client progress and provided feedback to families and treatment team members.
• Built partnerships with community agencies and service providers to remove access gaps.
• Enhanced patient well-being by implementing individualized care plans and mental health treatments.
• Managed caseloads effectively, prioritizing high-risk cases while maintaining attention to detail for all clients.
• Assisted psychiatrists with medication management tasks including monitoring patient adherence and documenting side effects observed during appointments.
• Conducted initial intake interviews and assessments, providing valuable information for the creation of personalized treatment plans.
• Advocated for patient rights and well-being by addressing concerns with appropriate supervisory staff, ensuring that all patients received quality care.
• Collaborated with medical and clinical personnel to coordinate and implement client services.
• Provided case management services to monitor client access to resources and services.
• Coordinated care between various medical professionals involved in the treatment process ensuring effective collaboration towards improved patient outcomes.
• Provided clients with recommendations to community resources.
• Contributed to the development of a safe and therapeutic milieu by enforcing policies and procedures in accordance with regulatory guidelines.
• Educated clients and families about mental health issues, treatments and resources.
• Actively participated in professional development opportunities to stay current on best practices in mental healthcare delivery.
• Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
• Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
• Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
• Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
• Provided referrals to connect clients with other community resources to support mental health and well-being.

• Facilitated seamless transition between different stages of testing by properly labeling, storing, and transporting collected specimens according to established guidelines.
• Educated patients on proper specimen collection techniques, ensuring optimal sample integrity and accurate test results.
• Contributed to positive work environment through strong teamwork, effective communication, and consistent professionalism under pressure.
• Enhanced patient comfort by efficiently managing specimen collection process.
• Exceeded patient satisfaction goals by consistently providing exceptional service during often stressful medical procedures.
• Maintained a sterile and organized workspace to ensure proper infection control measures were met.
• Venipuncture technique perfected over time, resulting in minimal discomfort for patients during blood draws.
• Participated in ongoing professional development opportunities to stay current on best practices within field of phlebotomy and specimen collection.
• Assisted in maintaining adequate inventory levels of supplies needed for efficient pathology operations.
• Followed safety protocols while handling hazardous materials.
• Maintained safe work environment free of unnecessary hazards to protect staff and testing results.