Sharon Lindsay
Caboolture,QLD
Summary
Dynamic and adaptable professional with a proven track record at Opal Health Care, excelling in teamwork and customer service. Skilled in problem-solving and time management, I foster collaboration and enhance operational efficiency. Committed to delivering exceptional results while maintaining strong relationships and attention to detail in fast-paced environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Aid in Nursing
Opal Health Care - Burpengary Gardens
04.2012 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Console Operator
BP Bray Park
02.1995 - 09.2010
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Acted as a reliable point of contact for external partners, addressing queries and providing information on console operations as needed.
- Increased productivity through efficient management of multiple tasks on various consoles simultaneously.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
- Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
- Reduced downtime by troubleshooting and resolving technical issues promptly, ensuring smooth console operations.
- Improved communication between departments by providing timely updates on console status and potential issues.
- Streamlined work processes with the implementation of effective console operation protocols and procedures.
- Supported cross-functional teams with critical information gathered from monitoring system analytics and reporting tools during daily console operations.
- Issued security badges and visitor passes to all guests.
- Inspected parking lots to verify vehicles were properly parked and displayed parking permits.
- Processed requests for service from internal and external customers.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Established and maintained relationships with software vendors.
- Collaborated with other departments to identify and solve software issues.
Education
High School Diploma -
Pine Rivers High
Strathpine, QLD12-1984
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Certification
- 18 Months
Timeline
Aid in Nursing
Opal Health Care - Burpengary Gardens
04.2012 - 09.2023
Console Operator
BP Bray Park
02.1995 - 09.2010
High School Diploma -
Pine Rivers High
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