Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Manzi

Brisbane / Dakabin,QLD

Summary

Upon leaving school, I commenced working for an internationally renown lens manufacturing plant in New Zealand, starting in the production lab, and progressing through the years to managing customer services


I left the company to have my first child, and worked with my husband in his company making life support items for military clients around the world. My position within the company was in the Sustainment facility of the company, being responsible for the servicing and Release To Service documentation of the products, and stock management.


In 2017 we relocated our family the company to Brisbane where it became an R&D company, and my decision to work outside of the company


Working at Foot Master I was promised a position of Store Manager, however COVID struck and I was subsequently laid off with all the remaining staff.


I decided to re-enter the optical market where I gained employment with Torga Optical, and working as a Team Leader Manager, and optical dispenser.


My hobbies include

Motorcycle riding

Racing my BMW Z4

Swimming

Sailing

Photography

Diving

Socialising

Overview

41
41
years of professional experience

Work History

Team Leader - Optical Dispenser

Torga Optical Ltd
06.2020 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to conform to compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Undertook Training for new staff members
  • Cash handling & banking
  • Styling eyewear to suits clients personalities and look
  • Dispensing eyewear
  • Assisting clients in understanding lens technologies and performance, to which best suits their individual needs
  • Ensuring sales targets are met, and expanding further sales with the client

  • Frame adjustments & fitting lenses
  • Open and closing the store
  • Cleanliness and appearance of the store and staff

Sales Person

Foot Master Ltd
11.2019 - 03.2020
  • Sales
  • Open & close store
  • Stock control
  • Store appearance and cleanliness


Sustainment Manager

Safe Defence Ltd
03.1995 - 03.2017
  • Stock control
  • Servicing of aviation standard life jackets
  • Auditing of Release To Service documentation
  • Dispatch

Quality Control in Lab & Later Customer Service Ma

Hirst Lens NZ Ltd
03.1982 - 10.1994
  • Manufactured lens
  • Quality checked for conformance to the script
  • packaging


  • Customer Service - 2 staff below me
  • Invoicing
  • Receipting orders from Optometrist
  • Training staff

Education

Waitakere College
Auckland New Zealand
12.1981

Skills

  • Lens dispensing
  • Lens fitting & frame adjustments
  • Optical prescriptions
  • Managing a store
  • Managing a store quotas
  • Staff training
  • Assisting optometrists
  • Clear communications with management/staff/customers
  • Customer service
  • Reliable attendance and ability to be flexible to requirements

Timeline

Team Leader - Optical Dispenser

Torga Optical Ltd
06.2020 - Current

Sales Person

Foot Master Ltd
11.2019 - 03.2020

Sustainment Manager

Safe Defence Ltd
03.1995 - 03.2017

Quality Control in Lab & Later Customer Service Ma

Hirst Lens NZ Ltd
03.1982 - 10.1994

Waitakere College
Sharon Manzi