Sharon Nicholson
Tullamarine,VIC
Summary
Driven Revenue Officer with a proven track record at RMH, where I increased revenue through strategic list management and enhanced taxpayer compliance. Expert in debt management and auditing techniques, I excel in interpersonal communication, fostering transparency, and informed decision-making. Skilled in maintaining detailed records, my approach significantly improved team efficiency and service quality.
Overview
9
9
years of professional experience
Work History
Revenue Officer
RMH
Parkville, VIC
05.2015 - Current
- Increased revenue by implementing effectivly monitoring debtor days.
- Supported colleges with ad hoc needs, enabling informed decision-making regarding revenue collection efforts.
- Promoted transparency through clear reporting of findings during audits, enhancing understanding between internal and external departments.
- Contributed to a positive work environment through proactive collaboration and effective communication at a high level while maintaining excellent customer service needs.
- Provided empathy and guidance on various financial problems in order to assist patients.
- Maintained updated detailed documentation, ensuring accurate recordkeeping and streamlined communication among team members.
Education
Certificate IV - Legal Studies
KANGAN TAFE
Broadmeadows, VIC09.2014
Skills
Excellent customer service
Empathy,Understanding
Debt management
Researching abilities
Interpersonal communication skills
Account Monitoring
Professional telephone demeanor
Auditing Techniques
Timeline
Revenue Officer
RMH
05.2015 - Current
Certificate IV - Legal Studies
KANGAN TAFE