Sharon Smith
Goondiwindi,QLD
Summary
Sales officer with more than 17 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Exceptional organization, critical thinking and time management skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Officer
Goondiwindi Hydraulics
04.2006 - Current
- Managed inventory to ensure optimal stock levels, resulting in improved product availability.
- Trained new employees on sales techniques and product knowledge for better performance and team cohesion.
- Boosted customer satisfaction with personalized assistance.
- Assisted customers in making informed buying decisions through effective product knowledge.
- Handled customer complaints professionally, resolving issues efficiently to maintain satisfaction.
- Maintained a clean and organized store environment .
- Processed transactions accurately, ensuring seamless checkout experiences for all customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Answered customer questions about products and services and helped locate merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cleaning Assistant /Assistant Cook
Royal Hotel Goondiwindi
01.2001 - 04.2006
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Skills
- Customer Service
- Stock Control
- Microsoft Office - Knowledge
- Strong Communication and Interpersonal Skills
- Time management
- Computer Skills
- Knowledge of office equipment
Certification
Qld Licence
First Aid Certificate
Referencee
Melissa Reeves - 0427713692
Timeline
Sales Officer
Goondiwindi Hydraulics
04.2006 - Current
Cleaning Assistant /Assistant Cook
Royal Hotel Goondiwindi
01.2001 - 04.2006
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