Sharon Stocker
Ontological Coach|Content Creater|Author
35 Papaya Street, Mt Cotton,QLD
Summary
Dynamic Community Support, operating as an ontological coach with a proven track record as a sole trader, excels in relationship building and effective communication. Successfully advocated for clients' rights, developed tailored care plans, and enhanced client well-being through emotional support and skill development. Proficient in analytical thinking, ensuring comprehensive assessments and continuity of care for diverse client needs. Motivational Coach with a proven ability to deliver highly productive and efficient outcomes through crafted, time-critical strategies and performance monitoring. Skilled in developing personalized coaching strategies, decision-making, team dynamics improvement, and effective communication techniques. Excels at using intellectual perception, empathy, active listening, and motivational feedback to inspire individuals and teams toward achieving their full potential. Compassionate professional in community and social services, highly productive, and efficient in task completion. Possess' specialized skills in crisis intervention, program development, and stakeholder engagement. Excels at communication, empathy, and problem-solving to drive positive outcomes and support community well-being and socioeconomics.
Overview
20
20
years of professional experience
17
17
Training & Development TAE (RPL)
Work History
Ontological Coach|Community Support Worker
Sole Trader
Brisbane, Queensland
06.2021 - Current
- Acted as role model for clients by exhibiting positive behaviors.
- Advocated for clients' rights and interests within the community and various institutions.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Developed and implemented individual care plans in collaboration with healthcare professionals.
- Participated in multidisciplinary team meetings to discuss complex cases.
- Provided emotional and practical support to vulnerable adults.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Provided emotional support and companionship to enhance clients' well-being.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members/stakeholders and family.
- Evaluated and addressed individual client needs and concerns.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Supported clients to access education, training or employment opportunities.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Implemented behavior management plans for clients with challenging behaviors.
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
Education
Cert IV Mental Health - Mental Health
Australian College of Community Services
Brisbane, Queensland09-2015
Certificate IV Training & Assessment - Education: Training & Assessment
Brisbane Business & Hospitality Training
Brisbane, QLD08-2015
Skills
- Analytical thinking
- Critical thinking
- Effective communication
- Relationship building
- Coaching
- Client advocacy
- Risk assessment
- Family engagement
- Prompt engineering
- Creative storytelling
- Content development
- Visual crafter
- Audience analysis and engagement
- Photography and video
- Adaptability and trend awareness
- Marketing and social media
Accomplishments
- Co-author: Health & Community Services Workforce Council, appointed to participate in the workforce growth and development project scoped from the mental health industry (2011)
- Pilot program: Mental Health Unit, Prince Charles Hospital – Consumer Companions
- Publication: The Prince Charles Hospital Annual Report 2009
- Chair: Prince Charles Hospital Consumer & Carer Advisory Group
- Event Organiser: World Mental Health Day (2009)
- Award recipient: Australia Day Award from Qld Health (2010)
- Co-Author: Abstract for Altering States (2012)
- Workshop Conceptualization: Community Mental Health Framework - Recovery Day (2012)
- Co-Presenter: Emotional CPR, Singapore Institute of Mental Health, with Dr Daniel Fisher
- Team Member: Senate Scoundrels Relay for Life
- Workshop Presenter: Dialogue for Change (2012)
- Co-Author: Diversity in Health Conference, (2010)
- Website Testimonial: Qld Gov't Change Our Minds Campaign (2013)
- Co-Presenter: Recovered Futures (Asia Pacific International Mental Health Conference)
- Organiser: Post Conference Workshops with Dr Daniel Fisher (Empowerment Centre, Massetschetues)
- Keynote Speaker: Recovery Day 2011
Certification
- Cert IV: Training & Assessment (CPL)
- Certificate: Group Facilitation Skills (Teamwork Training Services - Australian Community Workers Association)
- Cert IV – Mental Health
- Attendance: Motivational Interviewing (Dr. William Miller)
- Attainment: Psychological First Aid Course (registered in the crisis register)
- Attainment: ASIST - Suicide First Aid
- Attendance: Mental Health First Aid Course
- Attainment: Course in Youth Mentoring
- Attendance: Digital Peer Support Course
- Webinar Presenter: Workforce Council
- Attendance: Optimal Health Training Program (University of Melbourne & St. Vincents Hospital)
- National Trainer: Neami National
- Emotional CPR Trainer - Dr. Daniel Fisher (National Empowerment Center, Massachusetts)
- Network Organizer: Peer Worker Social and Professional Network
- First Aid & CPR
Languages
English
Full Professional
Affiliations
- Volunteering
- Fossicking and Lapidary
- Rock climbing
- Travel
- Writing
- Dog owner
- Swimming
- Outdoors
- Family oriented
- Craft
- Crochet
References
References available upon request.
Timeline
Ontological Coach|Community Support Worker
Sole Trader
06.2021 - Current
Cert IV Mental Health - Mental Health
Australian College of Community Services
Certificate IV Training & Assessment - Education: Training & Assessment
Brisbane Business & Hospitality Training
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