Sharon Vandenberg
Heidelberg Heights,VIC
Summary
Experienced Senior Project Officer, with 6 years’ experience working on strategic projects within the Victorian Public Service. Proven record of effectively creating project plans, managing budgets and stakeholder engagement. Highly established track record working within a busy thriving finance team. Experienced Business & Training Analyst, with 10 years’ experience in Enterprise Resource Planning (ERP) implementations with a global organization (Fortune 600). Proven record of effectively supporting all project stages, including scoping, gap priorities, testing, analysing training needs, training end users and subject matter experts (SME’s), cutover activities and, go live support within required timeframes. Key resource on multiple implementations of SAP 4.7 and ECC6, uPerform and other projects, with a history of building strong relationships with stakeholders across the business. Experienced Receptionist and Accounts Administrator, with extensive engagement in customer service. Reimbursements Administrative Officer, with widespread knowledge and understanding of internal and external customer requirements.
Overview
24
24
years of professional experience
Work History
Senior Project Officer
Department Of Jobs, Skills, Industry And Regions
07.2023 - Current
- Improved project efficiency by streamlining communication channels and implementing agile methodologies.
- Enhanced team productivity through proactive management, resource allocation, and conflict resolution techniques.
- Developed comprehensive project plans, ensuring timely completion of milestones and deliverables.
- Strengthened stakeholder relationships by maintaining open lines of communication and providing regular progress updates.
- Boosted team morale by fostering a positive work environment and recognizing individual accomplishments.
Career Start Project Officer
Department Of Education And Training
04.2023 - 07.2023
- Managed cross-functional teams to ensure timely completion of project milestones and deliverables.
- Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
- Developed comprehensive project plans outlining scope, timeline, budget constraints, and risk mitigation strategies.
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
- Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
Senior Policy and Project Officer
Department Of Education And Training
11.2022 - 04.2023
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Gathered and organized supporting materials for meetings and project updates.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Developed and deepened relationships with key stakeholders.
- Drove process improvements by analyzing current workflows identifying areas for optimization implementing best practices consistently.
Vic Aspiring Principal Assessment Project Officer
The Bastow Institute Of Educational Leadership
02.2019 - 12.2019
- Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
- Reduced project delivery timelines through meticulous planning, scheduling, and resource management.
- Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
- Managed cross-functional teams to ensure timely completion of project milestones and deliverables.
Reimbursement Administrative Officer
The Bastow Institute Of Educational Leadership
02.2018 - 02.2019
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Project Officer - Regional Partnerships
The Bastow Institute Of Educational Leadership
10.2017 - 12.2017
- Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
- Reduced project delivery timelines through meticulous planning, scheduling, and resource management.
- Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
- Managed cross-functional teams to ensure timely completion of project milestones and deliverables.
Administration Support
The Bastow Institute Of Educational Leadership
10.2017 - 12.2017
- Streamlined office processes by implementing efficient filing systems and document management practices.
- Enhanced team productivity by providing administrative support and managing daily schedules for staff members.
- Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
- Supported financial operations by assisting with budgeting, invoicing, and expense tracking tasks.
ERP Business Systems Analyst
Sealed Air Corporation
01.2000 - 01.2015
- Improved business processes by analyzing system requirements and implementing effective solutions.
- Streamlined data management for increased efficiency by designing and implementing new database systems.
- Enhanced user experience with thorough testing and troubleshooting of software applications.
- Reduced project completion times by effectively managing cross-functional teams in agile environments.
ERP Information Systems Technical Writer
Sealed Air Corporation
01.2012 - 01.2014
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Increased product adoption by creating clear and concise user guides, manuals, and online help resources.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Improved customer satisfaction with well-structured troubleshooting guides addressing common issues.
- Developed engaging training materials for new employees, contributing to a more efficient onboarding process.
- Maintained consistency across company documents by adhering to established style guidelines and templates.
Purchasing Officer
Sealed Air Corporation
01.2000 - 01.2002
- Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
- Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
- Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.
- Developed a comprehensive vendor database, improving the selection process for better quality products and services.
Skills
- Business Consulting: Ability to work with people at all levels to analyse existing systems, processes, and workflows to advise improvements
- Relationship Building: Ability to develop strong working relationships with internal and external stakeholders to instill confidence in service delivery
- People Management: Ability to build trusted relationships with management, staff, SMEs, peers, and contractors with the view of allocating tasks to assist with service delivery
- Problem Solving: Ability to work with key stakeholders to manage issues, develop solutions, and provide best-fit answers within pressing timeframes
- Business Analysis: Ability to understand IT systems, and business workflows and recommend best practices and improvements
- Accounts and Finances: Ability to work with diverse programs to complete accounts receivable, and payables; including invoicing and receipting debtors, daily and month-ending reconciliations, preparation of employee and contractor time sheets, processing purchase requisition and supplier invoices for payment
- Presentation and Communication: Highly developed communication skills, with the ability to lead workshops, seminars, and discussions with clients either remotely or face-to-face
- Training Delivery and Documentation: Ability to write and deliver high-quality training, both within a classroom environment and remotely
- Project Management: Ability to create and manage projects at all stages of the project life cycle, including agile project management using SCRUM and KANBAN to obtain the best outcomes for projects
- Analytical Thinking
Technical Summary
Ariba, SAP ECC6, SAP 4.7, HP Project & Portfolio Management, Google suite, Asana (Project Management), Salesforce, MS Office Suite, Project, Visio, WebEx/Adobe Connect, Lotus Notes 8, Arlo, Agile Ways of working, Building Resilience, Business Problem Solving, Data Fundamentals, Digital Literacy in the Public Sector, Digital Solution Design, Leading Hybrid and Remote Teams, Managing Data in Excel, Planning a Project, Procurement Foundations, Risk Management in the Public Sector, Starting Lean in Business, Sustainable Change
Professional Highlights
- 2017 – Current: Finance and Project Management roles withing the Victorian Public Service, for the Education Department and the Department of Job, Skills, Industry and Regions.
- Key role in the successful implementations of SAP ERP internationally including:
- Latin America (9 countries) & China - 08/2014
- China – 08/2007
- Australia – 08/2005 - 08/2006
- Singapore/Malaysia – 04/2003
- USA – 07/2008
- Europe – 01/2007
- New Zealand – 11/2004
- South Africa – 10/2002
References
- Tim Howarth, 0436 801 063
- Helen Schilling, 0416 110 333
- Laura Pagram, 0402 544 940
Timeline
Senior Project Officer
Department Of Jobs, Skills, Industry And Regions
07.2023 - Current
Career Start Project Officer
Department Of Education And Training
04.2023 - 07.2023
Senior Policy and Project Officer
Department Of Education And Training
11.2022 - 04.2023
Vic Aspiring Principal Assessment Project Officer
The Bastow Institute Of Educational Leadership
02.2019 - 12.2019
Reimbursement Administrative Officer
The Bastow Institute Of Educational Leadership
02.2018 - 02.2019
Project Officer - Regional Partnerships
The Bastow Institute Of Educational Leadership
10.2017 - 12.2017
Administration Support
The Bastow Institute Of Educational Leadership
10.2017 - 12.2017
ERP Information Systems Technical Writer
Sealed Air Corporation
01.2012 - 01.2014
ERP Business Systems Analyst
Sealed Air Corporation
01.2000 - 01.2015
Purchasing Officer
Sealed Air Corporation
01.2000 - 01.2002
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