Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sharondeep Singh

Blacktown,NSW

Summary

Hard-working individual who has great communication and problem solving skills. I take pride in who I am and what I can bring to the team. I believe that I work well under pressure and ensure that every decision I make is based on different perspectives and environments. Very efficient and has an eye for detail, I believe I am a people person, being easy to get along with and enjoy working in a team environment. I am resilient and enjoy new challenges, I have the ability to learn and pick up new skills quickly. I enjoy working shift work, and am able to pick up over time when needed.

Overview

7
7
years of professional experience

Work History

Load Control and Operations Agent

Tasman Cargo Airlines
Sydney International Airport
11.2023 - Current
  • Responded promptly to customer inquiries via phone, email, or chat platforms.
  • Checked aircraft documents and ensured proper paperwork was completed prior to departure.
  • Coordinated with other ramp agents regarding workloads and assisted as needed.
  • Maintained accurate records of all services performed on each flight.
  • Ensured that all items loaded onto the aircraft were properly secured before takeoff.
  • Coordinated with other departments for efficient loading operations.
  • Performed pre-flight planning and weight and balance calculations for aircraft.
  • Coordinated loading of cargo, baggage, mail, freight, passengers, and fuel to ensure optimal aircraft performance.
  • Maintained records of all cargo and freight shipments loaded onto aircrafts according to company guidelines.

Senior Cargo Agent

Emirates Airline
Auckland Airport, Auckland
06.2022 - 10.2023
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Oversee and instruct GHA whilst build up of cargo units and during ramp activities whilst loading aircraft.
  • Day to day operations, making reservations, answering the phone and monitoring emails.
  • Overseeing import arrival and confirming arrival of all cargo manifested and following up any discrepancies.
  • Managing stock inventory and following up with GHA.
  • Preparing load plans for freighter and passenger flights.
  • Attending arrival and departure of passenger and freighters and complete 4 eye checks.
  • Prioritized and organized tasks to efficiently accomplish deadlines.
  • Conducting Dangerous Good checks.
  • Updating spreadsheets with financial balances.
  • Successfully performing and handling day to day passenger flight from preparing, capturing, finalizing and post flight duties.

Ramp Agent

Menzies Aviation
Auckland International Airport, Auckland
05.2021 - 05.2022
  • · Loading and unloading aircraft cargo, passenger baggage and freight in accordance to a loading instruction report.
  • · Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • · Operated Loaders, conveyor belts and aircraft tugs daily.
  • · Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • · Collected, sorted and checked baggage tags against flight lists.
  • Oversaw and managed loading, unloading and security of aircraft cargo.
  • Successfully leading team whilst absence of team lead.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.

ASSISTANT HAND / ADMINISTRATOR

KSG Food Packers
03.2019 - 04.2021
  • Finance management, payroll and wages
  • Invoicing and billing
  • Keeping business records e.g
  • Health and safety
  • Cleaning checks
  • Dealing with customers
  • Incidents and pest records
  • Food control plan
  • MPI areas
  • Container devanning.

CORRECTIONS OFFICER

New Zealand Department of Corrections
07.2018 - 02.2019
  • Supervise activities of inmates
  • Inspect facilities to ensure they meet security and safety standards
  • First point of contact for inmates
  • Search inmates for contraband items
  • Report on inmate conduct
  • Escort and transport inmates.

Green Valley Fine Foods Ltd
03.2017 - 06.2018
  • Site management and Yearly audits
  • Payroll and wages
  • Emailing
  • Invoicing
  • Health and Safety and cleaning checks
  • MPI
  • Dealing with customers
  • Incidents and pest records.

CUSTOMER CONSULTANT

Concentrix
12.2016 - 03.2017
  • Conducting inbound calls for the company
  • Placing orders
  • Trouble shooting and booking in the items for repair.

Education

First Aid -

Australia Wide First Aid
02-2024

Dangerous Goods Certificate -

AMDG Training
02-2024

Emirates B777 Familiarisation Freighter Operations

Emirates Aviation Collage
Dubai, UAE
05.2023

Dangerous Goods Acceptance

Emirate Aviation College
Dubai, UAE
04.2023

Aircraft Cargo - Ramp Handling

Emirates Aviation Collage
Dubai, UAE
10.2022

Introductory Food HACCP -

01.2020

Basic Makeup -

The Makeup School
01.2019

MPI Accredited Person -

MPI
01.2018

NCEA 1, 2, 3 -

Papatoetoe High School
01.2015

Skills

  • Aircraft safety checks
  • Security processes
  • Baggage oversight
  • Item transport
  • Airside Driving Permit
  • Great communication & computer skills
  • Reliable & Honest
  • Able perform under pressure
  • Effective and Active listening
  • Attention to small details
  • The ability to remain calm under pressure and to diffuse situations
  • Fast learner & Multi task

References

  • References available upon request.

Timeline

Load Control and Operations Agent

Tasman Cargo Airlines
11.2023 - Current

Senior Cargo Agent

Emirates Airline
06.2022 - 10.2023

Ramp Agent

Menzies Aviation
05.2021 - 05.2022

ASSISTANT HAND / ADMINISTRATOR

KSG Food Packers
03.2019 - 04.2021

CORRECTIONS OFFICER

New Zealand Department of Corrections
07.2018 - 02.2019

Green Valley Fine Foods Ltd
03.2017 - 06.2018

CUSTOMER CONSULTANT

Concentrix
12.2016 - 03.2017

First Aid -

Australia Wide First Aid

Dangerous Goods Certificate -

AMDG Training

Emirates B777 Familiarisation Freighter Operations

Emirates Aviation Collage

Dangerous Goods Acceptance

Emirate Aviation College

Aircraft Cargo - Ramp Handling

Emirates Aviation Collage

Introductory Food HACCP -

Basic Makeup -

The Makeup School

MPI Accredited Person -

MPI

NCEA 1, 2, 3 -

Papatoetoe High School

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