Sharon Harvey
Kempsey,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
AIN
Kempsey District Hospital
02.2021 - Current
- Participated in team projects, demonstrating with ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyses information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Worked well in team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Provided professional services and support in dynamic work environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Care Co Ordinator
East Arnhem Regional Council
01.2018 - 10.2019
- Contributed to development of organizational policies and procedures related to care coordination, ensuring alignment with industry standards and best practices.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Built strong relationships with clients to deliver emotional support and companionship.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Utilized data analysis tools to identify trends in patient needs, allowing for more targeted intervention strategies.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Completed resident assessments in accordance with current regulations and guidelines.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
- Used company software and databases to maintain records of services performed and patient conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with NT Health regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Spearheaded ted new projects to expand scope of engagement.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Supported patient care excellence via planning and interpretation of programs.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Assisted in managing medication regimens for complex cases, reducing potential errors or adverse effects on patients'' health.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Collaborated with other managers to maintain daily operations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Implemented evidence-based interventions that improved overall patient satisfaction with the care process.
- Communicated with patients, ensuring that medical information was kept private.
- Successfully negotiated client contract renewals to create increased revenue.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Advocated for patients'' rights within healthcare system, working diligently to address concerns or barriers to care.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Gained strong leadership skills by managing projects from start to finish.
- Organized educational workshops for staff members on topics related to effective care coordination processes and best practices.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyse information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Contributed to the development of organizational policies and procedures related to care coordination, ensuring alignment with industry standards and best practices.
- Spearheaded and implemented new projects to expand scope of engagement.
Education
Bachelor - Aboriginal Health
Charles Darwin University
Darwin, NT10.2018
Cert 3 Aged Care, Cert 4 in Critical Care -
Training Beyond 2000 Pty Ltd
Central Coast, NSW2009
Skills
- Basic Math
- Project Planning
- Research
- Dependable and Responsible
- Analytical Thinking
- Problem-Solving
- Problem Resolution
- PPE use
- Public Speaking
- Clerical Support
- Software Proficiency
- Interpersonal Communication
- Remote Office Availability
- Cultural Awareness
- Critical Thinking
- Attention to Detail
- Customer Service
- Data Entry
- Computer Skills
- Written Communication
- MS Office
- Rostering
- Teamwork and Collaboration
- First Aid/CPR
- Conflict Resolution
- Customer Relations
- Networking
- Relationship Building
- Task Prioritization
- Microsoft Office
- Troubleshooting
- Observations
- Wound care
- Team Management
- Excellent Communication
- Good Telephone Etiquette
- Organizational Skills
- Multitasking
- Quality Assurance
- Organization
- Decision-Making
- Organization and Time Management
- Safety
- HR drivers licence
- Travel where and when required
- Verbal Communication
- Dementia care
- Aboriginal health care
Timeline
AIN
Kempsey District Hospital
02.2021 - Current
Care Co Ordinator
East Arnhem Regional Council
01.2018 - 10.2019
Bachelor - Aboriginal Health
Charles Darwin University
Cert 3 Aged Care, Cert 4 in Critical Care -
Training Beyond 2000 Pty Ltd
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