Focused on building positive relationships with clients by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude and maintaining customer satisfaction with speedy and friendly service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bus Operator
Transdev WA
03.2024 - Current
Enhanced customer satisfaction by providing timely and efficient transportation services.
Maintained a clean and safe bus environment for the comfort of all customers.
Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
Senior Sales Engineer
Kinlong Hardware (India) Private Limited
01.2020 - 10.2021
Increased sales revenue by identifying new market opportunities and implementing targeted sales strategies.
Developed strong client relationships for long-term business growth and customer satisfaction.
Streamlined the sales process with effective communication, negotiation, and closing techniques for optimal results.
Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
Conducted comprehensive market research to inform strategic decision-making and maintain a competitive edge in the industry.
Provided exceptional customer service throughout the entire sales cycle, resulting in increased client retention rates.
Mentored junior sales engineers, sharing expert knowledge and best practices for success in the role.
Achieved annual sales targets through diligent prospecting, relationship-building, and closing of key deals.
Education
Bachelor of Technology - Mechanical Engineering
Cochin University of Science And Technology
Cochin, India
11.2006
Skills
Basic Repairs
Accurate Recordkeeping
Safe Driving Practices
Valid WA Heavy Driver's License (HR-A)
GPS Applications
Traffic law adherence
Effective communication skills
Incident Reporting
Customer relations skills
Safety practices
Certification
WA Heavy Vehicle Driver's License (HR-A)
Passenger Transport Driver (PTD) Authorised by DoT
Gerente de Riesgo, Cumplimiento y Control Interno de País at TRANSDEV COLOMBIA S.A.S / TRANSDEV COLOMBIA ZONAL S.A.SGerente de Riesgo, Cumplimiento y Control Interno de País at TRANSDEV COLOMBIA S.A.S / TRANSDEV COLOMBIA ZONAL S.A.S