Sharon (Yuxin) Xia
Sydney,NSW
Overview
6
6
years of professional experience
Work History
Business Analyst & Procurement Manager
Umall
06.2020 - Current
- Collaborated with stakeholders to define project objectives and criteria.
- Monitored project performance to identify areas of improvement and make adjustments.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Purchased new trending products, oversaw and maintain inventory availability with more than 80 domestic and overseas suppliers.
- Development of new product categories and strategically expand sales share.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Opportunity Class Math Teacher
Revesby CS Education
01.2023 - Current
- Diversified teaching techniques and learning tools help over 30 students with differing ability levels and varied learning modalities.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
HSC Tutoring
JB Education
08.2022 - Current
- Designed and delivered comprehensive lesson plans tailored to HSC curriculum
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Collaborated with over 10 students to complete homework assignments, identify lagging skills, and correct weaknesses
Sales Representative & Administrative Assistant
T&R Sports
07.2020 - 10.2020
- Managed online fulfillment of orders from various platforms and channels (more than 3 platforms), including walk-in, online, and phone orders (more than 50/day)
- Front desk reception to greet and assist customers, as well as coordinate warehouse and driver schedules
- Ensured smooth and efficient order dispatch and delivery processes.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Followed SOPs to avoid mix-ups and damages to orders.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
General Manager
Gomart Company
11.2017 - 06.2020
- Oversaw and managed all aspects of warehouse operations, including inventory management, order fulfillment, and quality control.
- Led procurement efforts to source products and materials, negotiating favorable terms with suppliers
- Managed warehouse staff and schedules, ensuring efficient sorting, shelving, and inventory accuracy
- Efficiently coordinated logistics and dispatch, optimizing delivery routes and schedules.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Planned and executed events and marketing programs to increase qualified leads.
- Maintained effective communication with customers to address their inquiries and provide after-sales support
Education
Bachelor's of Secondary Education &Commerce
University of New South Wales (UNSW)
Sydney, NSW06.2020
High School Diploma -
Haileybury High School
Melbourne, VIC11.2015
High School Diploma -
Beijing Foreign Language High School Affiliated
Beijing07.2014
Skills
- Data Analysis
- Customer Relationship Management
- Process Optimization
- Positive Reinforcement Strategies
- Time Management Skills
- Communication Skills
- Progress Reporting
- Group and Individual Work
- Microsoft Excel Skills
- Project Management
- Multitasking
Additional Information
Edsoc of UNSW
Education Society Managing Team Member
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Opportunity Class Math Teacher
Revesby CS Education
01.2023 - Current
HSC Tutoring
JB Education
08.2022 - Current
Sales Representative & Administrative Assistant
T&R Sports
07.2020 - 10.2020
Business Analyst & Procurement Manager
Umall
06.2020 - Current
General Manager
Gomart Company
11.2017 - 06.2020
Bachelor's of Secondary Education &Commerce
University of New South Wales (UNSW)
High School Diploma -
Haileybury High School
High School Diploma -
Beijing Foreign Language High School Affiliated
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