Sharooq Naeem
THE PONDS,NSW
Summary
To obtain position in an organization where I can exhibit my communication skills and exhibit passion in regards to lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Sales representative
Face To Face Sales
Brisbane, QLD
08.2021 - 12.2021
- Achieved monthly sales goals by promoting product benefits
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Intern
Shalimar Scientific Store
Islamabad, PUNJAB
06.2018 - 09.2018
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
Volunteer
WWF-Pakistan
Islamabad, PUNJAB
04.2014 - 06.2014
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Masters of Information Technology -
Charles Sturt University
Brisbane, QLDBachelors (Hons) - Human Resources Management
Bahria University
2019
A levels - Business Administration
Roots School System
2015
O Levels - Roots School System
2013
Skills
- Network development
- Client Service
- Problem solving strength
- Interpersonal communication skills
- Customer Relations
Timeline
Sales representative
Face To Face Sales
08.2021 - 12.2021
Intern
Shalimar Scientific Store
06.2018 - 09.2018
Volunteer
WWF-Pakistan
04.2014 - 06.2014
Masters of Information Technology -
Charles Sturt University
Bachelors (Hons) - Human Resources Management
Bahria University
A levels - Business Administration
Roots School System
O Levels - Roots School System