SHARRON KETLEY

Motivated professional with experience in customer service, sales and administrative tasks.

Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Personable and organized with keen eye for detail and positive, upbeat attitude. Possess strong communication skills . Capable of enhancing team efficiency through effective coordination and administrative support.

Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy.

• Nido Early Childhood Centre, Baldivis, 07/01/23, Present
• Funeral Arranger/Conductor, Purslowe & Chipper Funeral Home, Fremantle, 07/01/22, 07/31/23
• Program Coordinator, Frank Konency Community Centre, Parmelia, 08/01/20, 11/30/20, 11/01/20, 07/31/22
• Junior Sous Chef, King Road Brewing Co., Oldbury W.A, 02/01/17, 03/31/20
• Real Estate Sales Representative, Elders Real Estate, Rockingham, WA, 01/01/17, 01/31/18
• Chef, The Chase Bar & Bistro, Baldivis W.A, 10/01/11, 07/31/17
• Catering Manager, Allen's Croft Children's Centre, UK, 12/01/08, 07/31/11

• Able to coordinate with different types of people
• Responding to customer enquiries and questions
• Distributing food among the needy/ food relief programs
• Scheduling and organising programs/classes
• Supervising and training staff
• Achieving customer satisfaction
• Ensure a high standard, smooth and efficient operation
• Ensure all Hygiene, WH&S and COVID-19 policies/procedures are carried out
• Reception work- taking phone calls, bookings, data input etc.
• Referrals
• Work well in a team environment
• Major strengths in planning, problem solving and communication
• Computer-literate can quickly learn new software
• Well-organised and efficient
• Enjoy working and communicating with people
• Dependable/ can work without supervision
• A strong customer service ethos
• Empathy and possess strong communication skills and patience and have a strong underlying desire to want to do more for others

I am a dedicated and compassionate professional wanting to expand and further develop my career. I am highly proficient in meeting customers' needs and achieving customer satisfaction. I am eager to secure a position within a company that will allow me to fully utilize my abilities, skills, and knowledge to achieve the company's goals and objectives.