Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sharron Kleidon

Mackay,QLD

Summary

Experienced and compassionate support worker dedicated to delivering exceptional care and support to individuals with diverse needs. Skilled in assisting clients with their daily activities and promoting their emotional well-being. Committed to creating a comfortable and safe environment for those under my care. Proven track record in effective communication and problem-solving. Strive to provide the highest level of support to enhance the quality of life for those I serve.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Work Experience

Endeavour Foundation
01.2016

Dsablity Support Worker

MADEC
10.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Implemented behaviour management plans for clients with challenging behaviours, promoting harmonious living environment.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.

Disability Support Worker

Bolzys Future Directions
03.2023 - 10.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Adhered to company requirements for patient interactions and care standards.

Resdiential Youth Worker

Southern Cross Support Services
05.2022 - 03.2023
  • Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
  • Assisted residents with daily living activities, promoting self-sufficiency and independence.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
  • Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
  • Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
  • Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
  • Developed strong relationships with residents, fostering trust and open communication to address personal issues.

Mental Health and Disability Community Mentor

Phoenix Place INC
08.2021 - 05.2022
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Conducted thorough assessments to determine appropriate interventions and support strategies for each client.
  • Supported employment opportunities by assisting clients with job search strategies, resume writing skills, interview preparation.
  • Implemented evidence-based practices to improve overall mental health outcomes for clients under my care.
  • Provided crisis intervention and de-escalation techniques to maintain a safe environment for clients experiencing emotional distress.
  • Established trust and rapport with clients, allowing for more effective communication and goalsetting.
  • Increased self-sufficiency among clients by teaching essential life skills such as budgeting, meal planning, and time management.
  • Promoted positive behavior changes through consistent reinforcement of healthy habits and routines.
  • Assisted clients in navigating complex healthcare systems, ensuring access to necessary services and resources.
  • Organized recreational outings that fostered social interaction, teamwork, and enjoyment among participants while promoting integration into the community.
  • Empowered clients to make informed decisions about their care by providing clear, concise information on available resources and services.
  • Maintained detailed documentation of client progress towards goals, enabling accurate evaluations of program effectiveness.
  • Implemented crisis intervention plans to support client safety.
  • Monitored client progress and provided feedback to families and treatment team members.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.

Disability Support worker

Phoenix Place Inc
01.2021 - 01.2022

Beauty Advsor

Priceline Pharmacy
07.2018 - 07.2021
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Disability Support Worker

Wellways
01.2017 - 01.2018

Lifestyle Support worker

MDSIA
01.2016 - 01.2017

Kiosk Manager

Abel Point Marina
01.2014 - 01.2016

Owner/Operator

Just Lush Makeup & Beauty
01.2003 - 01.2011

Education

Certificate IV Disability -

DP Training Pty Ltd
Brsbane
05-2022

Skills

  • Positive attitude
  • Compassionate nature
  • Customer Service
  • Communication skills
  • Computer knowledge
  • Enthusiastic
  • Motivated
  • Creative

Certification

  • Certificate III in Community Service
  • MAYBO
  • Professional Boundaries course
  • Restrictive Practices knowledge
  • Administering Medication knowledge

References

  • Melody Foote, Manager, Endeavour Foundation, 0409 572 443
  • Robyn Smith, Trainer, Designer Life, 0429 536 610

Timeline

Dsablity Support Worker

MADEC
10.2023 - Current

Disability Support Worker

Bolzys Future Directions
03.2023 - 10.2023

Resdiential Youth Worker

Southern Cross Support Services
05.2022 - 03.2023

Mental Health and Disability Community Mentor

Phoenix Place INC
08.2021 - 05.2022

Disability Support worker

Phoenix Place Inc
01.2021 - 01.2022

Beauty Advsor

Priceline Pharmacy
07.2018 - 07.2021

Disability Support Worker

Wellways
01.2017 - 01.2018

Work Experience

Endeavour Foundation
01.2016

Lifestyle Support worker

MDSIA
01.2016 - 01.2017

Kiosk Manager

Abel Point Marina
01.2014 - 01.2016

Owner/Operator

Just Lush Makeup & Beauty
01.2003 - 01.2011

Certificate IV Disability -

DP Training Pty Ltd

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Sharron Kleidon