Sharumathi Kamalapathy
Brisbane,QLD
Summary
Dynamic and results-oriented Customer Service Agent with a proven track record at Probe CX, where I excelled in strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Brings solid foundation in communication and problem-solving. Ready to use and develop organizational and multitasking abilities in Data Analytics role.
Overview
1
1
year of professional experience
Work History
Customer Service Agent
Probe CX
08.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Education
Masters of Information Tech - Data Analytics
Griffith University
QLD10-2025
Bachelor of Engineering - Computer Science
Dr.Mahalingam College of Engineering AndTechnology
Pollachi04-2019
Skills
- Python programming
- Excel functions
- SQL
- R programming
- MongoDB
- Hadoop
Timeline
Customer Service Agent
Probe CX
08.2024 - Current
Masters of Information Tech - Data Analytics
Griffith University
Bachelor of Engineering - Computer Science
Dr.Mahalingam College of Engineering AndTechnology