Summary
Overview
Work History
Education
Skills
Timeline
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Sharumathi Kamalapathy

Brisbane,QLD

Summary

Dynamic and results-oriented Customer Service Agent with a proven track record at Probe CX, where I excelled in strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Brings solid foundation in communication and problem-solving. Ready to use and develop organizational and multitasking abilities in Data Analytics role.

Overview

1
1
year of professional experience

Work History

Customer Service Agent

Probe CX
08.2024 - Current


  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Education

Masters of Information Tech - Data Analytics

Griffith University
QLD
10-2025

Bachelor of Engineering - Computer Science

Dr.Mahalingam College of Engineering AndTechnology
Pollachi
04-2019

Skills

  • Python programming
  • Excel functions
  • SQL
  • R programming
  • MongoDB
  • Hadoop

Timeline

Customer Service Agent

Probe CX
08.2024 - Current

Masters of Information Tech - Data Analytics

Griffith University

Bachelor of Engineering - Computer Science

Dr.Mahalingam College of Engineering AndTechnology
Sharumathi Kamalapathy