Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Sharyn Hamilton

Toronto,NSW

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

20
20
years of professional experience

Work History

Supervisor

Newcastle Jockey Club
01.2004 - 01.2006
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Customer service and store maintenance

Service Station Attendant Woolworths Maitland
09.2012 - 06.2013
  • Cleaning -Stock take -Up Selling products with fuel
  • Provided primary customer support to internal and external customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Bar Attendant

Pine Beach Hotel
09.2011 - 08.2012
  • Handling cash and sales -Customer service -Cleaning
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Shift Cleaner

Complete Staff Solutions
09.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Education

Certificate III in Business Administration -

Tafe
Glendale
2010

Certificate II in Business -

Tafe
Glendale
2009

Skills

  • Quality Assurance
  • Waste Management
  • Customer Service
  • Complex Problem-Solving
  • Operations Management
  • Priority Management

Additional Information

  • Background I am currently looking to return to the work force , I know and appreciate the value of hard work and always look to contribute in any role I am given the opportunity to work in with the best of my ability. I believe I would bring great value to your team, I look forward to hearing from you.

Timeline

Shift Cleaner

Complete Staff Solutions
09.2023 - Current

Customer service and store maintenance

Service Station Attendant Woolworths Maitland
09.2012 - 06.2013

Bar Attendant

Pine Beach Hotel
09.2011 - 08.2012

Supervisor

Newcastle Jockey Club
01.2004 - 01.2006

Certificate III in Business Administration -

Tafe

Certificate II in Business -

Tafe

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Sharyn Hamilton