SHARYN LAND

* GENERAL ADMINISTRATION

* INVOICING AND RECEIPTING

* COMPLETING WAGES ETC

* DATA ENTERING ETC

* USING QUICKBOOK ACCOUNTING SYSTEM.

• Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
• Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Enabled smooth transitions between appointments through diligent coordination with clinical staff regarding schedule changes or delays due to emergent situations or cancellations.
• Completed patient referrals to other medical specialists.
• Improved the accuracy of billing processes by diligently verifying insurance coverage information for each patient prior to appointments.
• Reduced wait times by promptly greeting patients upon arrival and completing check-in procedures efficiently.
• Optimized front desk operations by handling incoming calls professionally, directing inquiries to appropriate staff members as needed.
• Boosted overall office productivity by assisting with various administrative tasks such as scanning, copying, and filing patient records.
• Enhanced the overall patient experience by maintaining a clean, organized reception area with up-to-date informational materials and comfortable seating arrangements.
• Conducted efficient end-of-day processes including closing out cash registers, reconciling payment transactions, and preparing daily reports for management review.
• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Provided excellent customer service to create positive experiences and build patient trust.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Took dental images following strict patient protection rules, applying lead aprons.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
• Monitored patient comfort and safety during dental procedures.