Sharyn Skinner

• My role is the same as previously mentioned.
• During the transition from one employer to another, we managed to maintain all original staff and business as usual.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Improved marketing to attract new customers and promote business.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.
• Created and managed project plans, timelines and budgets.

The service was sold to Carey Family Childcare, 4th March 2024

• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
• Established strong relationships with parents through regular communication, fostering a supportive network for student success.
• Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
• Met programming and planning requirements.
• Chose materials and developed lesson plans to enhance skills for individual students.

• Championed change management efforts, successfully guiding the organization through periods of transition and growth.
• Increased revenue through strategic business development initiatives and strong client relationships.
• Managed company budgets, ensuring financial stability and long-term profitability.
• Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
• Developed comprehensive training programs for staff, resulting in improved performance and skillset growth.
• Onboarded new employees with training and new hire documentation.
• Optimized resource allocation to maximize operational efficiency without compromising quality or service levels.
• Evaluated existing policies and procedures on an ongoing basis; identified areas for improvement and implemented necessary changes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
• Led a team of professionals, fostering a collaborative environment to achieve company goals.
• Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
• Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
• Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
• Streamlined operations by implementing efficient management strategies and organizational systems.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
• Reduced operational costs with thorough budget analysis and strategic resource allocation.
• Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
• Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
• Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Negotiated contracts and agreements to optimize cost savings and efficiency.
• Developed processes to save on costs and prevent losses.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Oversaw and Managed a total of seventeen childcare centres in the Northern Territory. Some were also under the defence contract, so therefore had different requirements.

• Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
• Boosted children''s cognitive development with age-appropriate educational games and activities.
• Monitored children's progress and identified areas of improvement.
• Established positive relationships with parent to collaboratively promote child's wellbeing.
• Maintained daily records of children's individual activities, behaviours, meals, and naps.
• Maintained child-friendly environment by allowing frequent access to outdoor activities.
• Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
• Implemented creative learning strategies to engage children and promote their intellectual growth.
• Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
• Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
• Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Applied positive behaviour management techniques to enhance social interactions and emotional development.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children.
• Delegated tasks strategically and monitored progress for timely completion.
• Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
• Monitored team performance to identify productivity improvement opportunities.
• Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
• Conducted routine inspections to check quality and compliance with established specifications.
• Analysed data to identify trends and insights, informing business strategy and operational adjustments.
• Fostered culture of continuous improvement, encouraging innovation and adaptability among team members.
• Developed risk management plan, minimizing project delays and ensuring compliance with industry standards.

ABC Developmental Learning Centre went into involuntary receivership and then became Goodstart Early Learning Centres.

Was a student at Dakabin State School from Year 8 and graduated year 12.

• Followed school and classroom policies, regulations, dress codes, and schedules.