Shashank Kamboj
Melbourne,VIC
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Indian Grocery
Mickleham, VIC
08.2024 - 10.2024
- Assisted customers in the self-checkout area, resolving any issues with the machines.
- Helped with unloading deliveries, checking stock against orders, and storing inventory.
- Managed restocking during high-traffic periods, ensuring popular items were always available.
- Collaborated with team members to ensure smooth store operations and a positive shopping environment.
Customer Service Representative
Silly Sollys
Craigieburn, VIC
04.2024 - 08.2024
- Provided excellent customer service by assisting shoppers in locating items and answering their inquiries.
- Operated POS systems to process transactions, including sales, returns, and exchanges.
- Ensured shelves were stocked, organized, and aligned with store layout and brand standards.
- Participated in regular stocktakes and managed inventory replenishments to avoid stock shortages.
- Maintained cleanliness and orderliness of the store, ensuring aisles were clear and products displayed neatly.
- Assisted in store promotions, setting up displays, and maintaining product information signage
Education
Master of Science - Data Analysis
RMIT University
Melbourne, VICSkills
- Customer Service: Proven ability to assist customers, handle complaints, and ensure a positive shopping experience
- Point of Sale (POS) Systems: Experienced in operating cash registers, handling transactions, and managing refunds
- Inventory Management: Adept at stocking, organizing, and replenishing shelves to ensure availability of products
- Teamwork: Collaborated with coworkers to achieve store objectives and maintain high standards
- Time Management: Capable of multitasking and meeting tight deadlines during peak hours
- Problem Solving: Ability to think on my feet and resolve customer issues quickly and efficiently
Availability
- Available to work flexible shifts, including weekends, public holidays, and evenings.
Timeline
Customer Service Representative
Indian Grocery
08.2024 - 10.2024
Customer Service Representative
Silly Sollys
04.2024 - 08.2024
Master of Science - Data Analysis
RMIT University