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Shashank Kamboj
Melbourne,
VIC
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Overview
1
1
year of professional experience
Work History
Customer Service Representative
Indian Grocery
Mickleham, VIC
08.2024 - 10.2024
Assisted customers in the self-checkout area, resolving any issues with the machines.
Helped with unloading deliveries, checking stock against orders, and storing inventory.
Managed restocking during high-traffic periods, ensuring popular items were always available.
Collaborated with team members to ensure smooth store operations and a positive shopping environment.
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Customer Service Representative
Silly Sollys
Craigieburn, VIC
04.2024 - 08.2024
Provided excellent customer service by assisting shoppers in locating items and answering their inquiries.
Operated POS systems to process transactions, including sales, returns, and exchanges.
Ensured shelves were stocked, organized, and aligned with store layout and brand standards.
Participated in regular stocktakes and managed inventory replenishments to avoid stock shortages.
Maintained cleanliness and orderliness of the store, ensuring aisles were clear and products displayed neatly.
Assisted in store promotions, setting up displays, and maintaining product information signage
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Education
Master of Science - Data Analysis
RMIT University
Melbourne, VIC
Skills
Customer Service
: Proven ability to assist customers, handle complaints, and ensure a positive shopping experience
Point of Sale (POS) Systems
: Experienced in operating cash registers, handling transactions, and managing refunds
Inventory Management
: Adept at stocking, organizing, and replenishing shelves to ensure availability of products
Teamwork
: Collaborated with coworkers to achieve store objectives and maintain high standards
Time Management
: Capable of multitasking and meeting tight deadlines during peak hours
Problem Solving
: Ability to think on my feet and resolve customer issues quickly and efficiently
Availability
Available to work flexible shifts, including weekends, public holidays, and evenings.
Timeline
Customer Service Representative
Indian Grocery
08.2024 - 10.2024
Customer Service Representative
Silly Sollys
04.2024 - 08.2024
Master of Science - Data Analysis
RMIT University