Shashank Ravishankar

• Enforced rules and regulations to maintain order and safety in residence hall.
• Planned and organized social and educational activities to promote community building and personal development among students.
• Mediated conflict to provide safe and secure environment through policy enforcement.
• Respond to emergencies on site in order to ensure smooth living experience for all residents.
• Supplementary duties as Customer Service Coordinator

o Assisting residents with their queries or requests

o Answering the phone and providing information to the caller about the accommodation and answering any questions they may have.

o Auditing files and ensuring all required documents are present.

o Performing inspections on the rooms of the accommodation (ingoing, routine and outgoing) which includes assessing damage, cleanliness and viable next steps to prepare the room for the next tenant.

o Managing excel spreadsheets.

o Assisting with reports of any kind when necessary

o Managing the access key system to ensure all current and future residents have access to their entitled facilities.

o Managing the inventory of physical keys

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Supervise and assist residents with daily activities

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Organisational skills to plan fundraising activities

• Present, demonstrate and explain concepts clearly to students
• Supported student learning objectives through personalized and small group assistance.
• Kept classrooms clean, neat, and properly sanitized for student