Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shashwat Agrawal

Shashwat Agrawal

Business Specialist
Sydney,NSW

Summary

Adaptable Business Specialist with a several-year background in developing business strategies focused on financial gain. Proficient in project management, client relations and sales management. Organized, thorough and committed to providing honest feedback and after-sales support.

Overview

9
9
years of professional experience
7
7
Certification

Work History

Business Specialist

Optus Telecommunications
11.2022 - Current
  • Achieved higher customer satisfaction ratings by streamlining communication processes between departments.
  • Developed new business strategies for increased revenue generation and market expansion.
  • Implemented cost-saving measures, reducing overhead expenses and boosting overall profitability.
  • Established strong relationships with key stakeholders through effective negotiation and collaboration techniques.
  • I have provided training to new store manager and retail assistant
  • Get awarded as the best Business specialist every month continuously for 12 months
  • Bring more than 850 businesses within year including 1000 employees
  • Crack deals with big businesses like Warner Brother Studio,ray white, and Dean Lewis ( famous YouTube celebrity).

Sales and Marketing Representative

7-eleven
04.2021 - 11.2022
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Built local sales and marketing plan for each targeted district within defined territory.
  • Identified and developed key operations and influencer relationships within targeted districts.
  • Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
  • Supported implementation of contests, events and other initiatives to build presence and reputation.
  • Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
  • Participated in skills development initiatives to promote team competence and success.
  • Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
  • Communicated relevant information to internal and external stakeholders.
  • Completed media training for live interviews and other public-facing communication.
  • Researched competitor marketing trends and prices using data analysis.
  • Supported sales staff by providing market trends, account analyses and new product information.
  • Implemented advertising campaigns and prepared promotional materials.
  • Examined needs, wants and spending patterns of target audience.
  • Supervised company content creation, implementing schedules, designs, and digital media techniques to increase brand promotion.
  • Planned meetings and trade shows by developing schedules, establishing contacts, and coordinating mailing lists.
  • Inventoried stock, placed product orders, and verified receipts.
  • Monitored company budgets by comparing campaign results to financial forecasts.
  • Monitored product line sales and costs, compiling thorough progress reports using data analysis.
  • Assisted in the maintenance and development of credentials databases and intranet sites.

Business Analyst

Barclays Investment Bank
01.2020 - 01.2021
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Executed Agile roadmap to achieve risk maturity milestones across organizational levels.
  • Maintained ownership and generated 52 fully automated SAS reports, enabling increased visibility and control of credit risk.
  • Trained and mentored analysts on SAS programming, analytics and influential communication.

Business Analyst

PepsiCo
05.2015 - 01.2019
  • Defined and led strategies to reduce delinquent accounts, analyzing written-off accounts to drive additional recovery and introducing settlement and hardship programs to increase delinquent customer response rates.
  • Improved processes within collections and rigorously tested test and learn strategies throughout collections processes.
  • Engaged with collections, risk,and fraud teams, collaborating on implementation of collection strategies.
  • Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
  • Designed and monitored underwriting scorecards and related predictability.

Education

Master of Commerce (Extension) - ICT Business Analytics And Marketing

University of New South Wales
Sydney, NSW
12.2020

BBA - Foreign Trade (Import And Export Policies)

Prestige Institute of Research And Management
Indore
05.2018

Skills

  • Leisure Travel
  • Promotional Materials Coordination
  • Social Commerce
  • Email Marketing Campaign
  • Client Needs Assessment
  • Microsoft Office Outlook
  • Software Components and Libraries
  • Eagerness to Learn New Technologies
  • Organization and Time Management
  • Business Process Reengineering
  • Competitive Analysis
  • Product Management
  • Project Management Experience

Certification

● [Symposium on Big Data Analytics], [TIMESPRO] - [16th October, 2015]


● [Awareness program on Data Science and Big Data Analytics], [PIMR INDUSTRIAL TRAINING AND CONSULTANCY CELL] - [11th March, 2016]


● [25th International Management Conclave], [Indore Management Association ] - [5th and 6th February, 2016]


● [10th International Conference on Quality Education, Entrepreneurship and Exemplary Business Practices for Social Change], [SIAM University, Thailand] [ International Latin University, Argentina] [Federal Polytechnic, OKO Anambra State, Nigeria] - [6th and 7th February, 2016]


● [11th International Conference on Developing Competencies and Skills for Global Competitiveness], [SIAM University, Thailand] [ International Latin University, Argentina][Federal Polytechnic, OKO Anambra State,Nigeria] [DEBRE BERHAN University, Ethiopia] - [4th and 5th February, 2017]


● [SAS Analytics] Training - [Feb 2019 to 30 January 2021]


● SAS® Postgraduate joint certificate program curriculum in Business Analytics.

Timeline

Business Specialist

Optus Telecommunications
11.2022 - Current

Sales and Marketing Representative

7-eleven
04.2021 - 11.2022

Business Analyst

Barclays Investment Bank
01.2020 - 01.2021

Business Analyst

PepsiCo
05.2015 - 01.2019

Master of Commerce (Extension) - ICT Business Analytics And Marketing

University of New South Wales

BBA - Foreign Trade (Import And Export Policies)

Prestige Institute of Research And Management

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Shashwat AgrawalBusiness Specialist