Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
References
Timeline
Generic

Shasta Deppeler

Bairnsdale ,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Senior Alcohol and Other Drugs Clinician

Odyssey Victoria
Bairnsdale , Victoria
10.2021 - 12.2024
  • Maintained accurate client records and documentation according to agency policy and procedures.
  • Facilitated group therapy sessions focused on various topics such as coping skills, values, behaviours and emotional regulation.
  • Collaborated with multidisciplinary team members to coordinate care for clients.
  • Advised clients regarding medication compliance, lifestyle changes, stress reduction techniques.
  • Engaged in ethical decision-making processes when determining best course of action for clients.
  • Actively participated in supervision sessions with the Clinical Supervisor on a regular basis.
  • Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and coping skills.
  • Educated clients about the risks associated with drug and alcohol use.
  • Assisted clients in developing strategies to reduce or eliminate substance use behaviors.
  • Maintained professional relationships with referral sources such as courts, parole, hospitals, social service agencies, and community organisations.
  • Managed load of multiple cases on consistent basis.
  • Supported clinical team members to learn their roles, and supported their career goals and progression.
  • Identified problem areas impacting participants' ability to successfully complete treatment.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Collaborated with psychiatrists, social workers, and other healthcare professionals to ensure the best care for each resident.
  • Assisted with developing strategies that would enable individuals to cope better with their day-to-day stressors.
  • Encouraged self-advocacy among clients by helping them set realistic goals for themselves and teaching them problem solving skills.
  • Participated in regular meetings with staff members to discuss individual cases and plan interventions accordingly.
  • Developed and deepened relationships with residents and fellow staff.
  • Mediated interpersonal problems between residents.

Deli Assistant & Produce Worker

David Luckes Fresh Food Market
Bairnsdale , VIC
08.2019 - 10.2021
  • Food processing in both meat and produce
  • Doing cuts and stock replenishment of all vegetables
  • Cleaning and end of day duties
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Fulfilling orders
  • Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
  • Restocked shelves when needed in order to maintain adequate inventory levels.
  • Followed all safety procedures when handling knives or operating machinery in the kitchen area.
  • Adhered to all state health regulations regarding food safety and sanitation practices.
  • Responded to customer questions regarding product availability.
  • Ensured compliance with safety regulations and quality control standards.

Bar, Gaming and Bistro Attendant

Boomerang Hotel Lavington
01.2011 - 12.2018
  • Taking meal orders and cashier, running meals, servicing cutlery, crockery, food handling, washing of dishes, setting up and running functions
  • Serving and mixing of alcoholic drinks(basic), general bar duties, cleaning and lock up at end of evening
  • TAB and Keno (basic operations), gaming attendant, gaming, machine operator, pay outs and end of night cash reconciliations
  • Handled customer complaints professionally while adhering to company policies.

Retail Assistant

Kmart Albury
01.2011 - 12.2012
  • Register attendant, stock replenishment, cleaning duties and customer service
  • End of day duties, counting cash etc
  • Assisted customers with product selection, answered queries and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.

Retail Assistant

Rivers Bairnsdale
01.2005 - 12.2008
  • Customer service, Registers, Cashing up and opening the store, Stocktake, Unloading stock, Cleaning duties
  • Assisted in setting up promotional displays, signage and window displays.
  • Restocked shelves with new merchandise when required.

Education

Diploma - Alcohol and Other Drugs

TAFE Gippsland
Bairnsdale, VIC
12-2021

Bachelor of Human Services - Master of Social Work

Latrobe University
Wodonga, VIC
01.2018

Provide Responsible Gaming Services - (NSW)

01.2018

Certificate IV - Disability- Advance

TAFE
01.2013

Responsible Conduct of Gambling - (NSW)

01.2010

Responsible Service of Alcohol - (NSW)

01.2010

Responsible Service of Alcohol - (Vic)

01.2009

Victorian Certificate of Education -

Bairnsdale Secondary College
01.2008

Skills

  • Ability to collaborate with other professionals and family members
  • Ability to assess client’s needs and develop individualized treatment plans
  • Accurate record keeping
  • Ability to remain calm in crisis situations
  • Strong written and verbal communication skills
  • Strong Interpersonal skills
  • Dedication to client rehabilitation
  • Commitment to a strengths-based approach
  • Diligent worker
  • Trustworthy
  • Professional
  • Ethical
  • Ability to work under pressure
  • Friendly demeanor
  • Can do approach
  • Embrace diversity
  • Advanced listening skills
  • Experience in customer support
  • Microsoft applications
  • Proficiency in Microsoft Word
  • Experience with software systems
  • Common office telephone systems
  • Scanning and copying equipment
  • Food processing
  • Stock replenishment
  • Quality control checks
  • Customer service
  • Fulfilling orders
  • Taking meal orders
  • Cashier duties
  • Food handling
  • General bar duties
  • Gaming attendant
  • Machine operator
  • End of night cash reconciliations
  • Register attendant
  • Counting cash
  • Stocktake
  • Unloading stock
  • Client advocacy
  • Case management
  • Clinical supervision
  • Boundary setting

Personal Information

Date of Birth: 12/19/89

Affiliations

  • Reading
  • Travelling
  • Discovering new delicious foods

References

  • Cristina Francioli, Program Manager, Odyssey Victoria (Hope Centre) 0460765223, 0351988400
  • Ashlee Morgan, House Operations Team Leader, Odyssey Victoria (Hope Centre) 0428149592, 0351988400
  • Chris Naylor, Smallgoods Manager/Butcher, David Luckes Fresh Food Market, Bairnsdale, VIC, 041739191

Timeline

Senior Alcohol and Other Drugs Clinician

Odyssey Victoria
10.2021 - 12.2024

Deli Assistant & Produce Worker

David Luckes Fresh Food Market
08.2019 - 10.2021

Bar, Gaming and Bistro Attendant

Boomerang Hotel Lavington
01.2011 - 12.2018

Retail Assistant

Kmart Albury
01.2011 - 12.2012

Retail Assistant

Rivers Bairnsdale
01.2005 - 12.2008

Diploma - Alcohol and Other Drugs

TAFE Gippsland

Bachelor of Human Services - Master of Social Work

Latrobe University

Provide Responsible Gaming Services - (NSW)

Certificate IV - Disability- Advance

TAFE

Responsible Conduct of Gambling - (NSW)

Responsible Service of Alcohol - (NSW)

Responsible Service of Alcohol - (Vic)

Victorian Certificate of Education -

Bairnsdale Secondary College

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Shasta Deppeler