Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Languages
Availability
Timeline
BusinessAnalyst

SHATHURSANA KARUNAKARAN

Langford,WA

Summary

Dedicated and adaptable professional with over 3.5 years of hands-on experience in fast paced customer service environment, including food services and logistics. Skilled in money handling, live chat support, time management, and team collaboration. Known for a strong work ethic, attention to detail, and a proactive approach to problem-solving. Holds a Cert IV in Health and Nursing Studies, and a Cert III in Allied Health Assistance. Currently seeking a full-time role where a commitment to excellent service and operational efficiency can contribute to team success.

Overview

4
4
years of professional experience

Work History

Pizza Rider

Pizza Rider
Thornlie, Australia
01.2021 - Current
  • Handled Cash
  • Pizza Maker
  • Customer Service
  • Maintain Clean Workstation
  • Prepare Pizza Dough
  • Prepares Ingredients
  • Monitoring Order Supplies

Customer Service

KFC
Karawara, Australia
12.2023 - 09.2024
  • Customer Service.
  • Resolved escalated customer concerns, fostering trust between the client base and the company.

Parcel Sorter

Warehouse Sorting Facility
Welshpool, Australia
02.2022 - 11.2022
  • Minimized package damage by carefully handling fragile items during the sorting process.
  • Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
  • Maintained a clean and organized work environment, reducing potential hazards and increasing productivity.

Education

Certificate - Cert III Allied Health Assistant

Lynwood Senior High School
Lynwood, Western Australia
10.2024

Cert IV in Health And Nursing Studies

South Metropolitan TAFE
Perth, WA
09-2024

Some College (No Degree) -

Chenkalady Central College
Chenkalady, Sri Lanka

Skills

  • Customer service
  • Problem-solving abilities
  • Money-handling abilities
  • Conflict resolution
  • Microsoft 365
  • scheduling
  • Follow-up skills
  • Live chat support
  • Teamwork and collaboration
  • Time management
  • Attention to detail

Hobbies and Interests

  • Photography
  • Hand crafts
  • Participating in team work
  • Communicating with others

References

  • Anu, Manager, Pizza Rider (Thornlie), 0424 081 117
  • Juliya, Store Manager, KFC (Karawara), 08 9313 2601
  • Khosh, Manager, Warehouse Sorting Facility (Welshpool), 0426 865 627

Languages

  • Tamil, Native or Bilingual
  • English, Professional Working

Languages

English
Professional
Tamil
Native/ Bilingual

Availability

Available all day

Timeline

Customer Service

KFC
12.2023 - 09.2024

Parcel Sorter

Warehouse Sorting Facility
02.2022 - 11.2022

Pizza Rider

Pizza Rider
01.2021 - Current

Certificate - Cert III Allied Health Assistant

Lynwood Senior High School

Cert IV in Health And Nursing Studies

South Metropolitan TAFE

Some College (No Degree) -

Chenkalady Central College
SHATHURSANA KARUNAKARAN