Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
21
21
years of professional experience
Work History
Sales Account Manager
Boral Limited
05.2011 - Current
Maintain and develop new sales throughout the region, with a committed customer focus
Achieving budgets of volume and revenue through managing average selling price and strategic planning
Liaise with other departments of the business (production, technical & credit) to maximize opportunities
Identifying market opportunities and capitalizing through effective forecasting procedures.
Acting State Sales Manager
Boral Limited
09.2023 - 01.2024
Regular customer engagements & liaison with Account Manager’s to deliver budget volumes & revenue
Day to day management of the Account Manager’s
Ensure Account Manager’s KPI’s were being met including behavioural target’s
Involved in the recruitment of 2 new account managers for the Sydney Metro market
Regular liaison’s with Finance for forecasting purposes.
Store Manager
Radio Rentals Dubbo
11.2008 - 05.2011
Business Growth through new customers and retention of existing customers
Achieving profit plans through business growth and managing expense costs & risk adjustments
Arrears management
Bad Debt Recovery
Effective staff management
Stock management
Implement and maintain store standards as per sales & operations managers checklist & audit requirements
Maintain and enforce Company Policies & Procedures.
Floating Assistant Store Manager
Radio Rentals Dubbo
01.2007 - 11.2008
Stand in manager when required in stores without a manager
Visit stores when required for operational assistance
Arrears Management whilst based in Dubbo.
Sales Representative
Radio Rentals Dubbo
04.2003 - 12.2006
Sales - focusing on written business and installs through KPI’s
Customer service
Customer Retention
Administration
Compliance requirements.
Education
Certificate IV in Project Management
01.2018
Completed Year 12 Higher School Certificate -
Coonamble High School
01.1996
Skills
Client Relationship Building
Sales strategy development
Lead prospecting
Customer-Oriented
Business Development
CRM proficiency
Territory Management
Sales Forecasting
Accomplishments
2018 Boral Country Quarries Sales Account Manager of the Year
2018 Completed Boral Australia – Emerging Leaders Program
2016 Boral Country Quarries Sales Account Manager of the Year
2015 Completed - Defensive Driver Training Program
References
Adrian Becker, State Sales Manager – Quarries NSW/ACT, 0401 893 917, adrian.becker@boral.com.au
Cath Quin, Administration Process Team Leader – BCM NSW/ACT, 0401 896 372, catherine.quin@boral.com.au
Extracurricular Activities
Reading Horseracing Golf Sport
Timeline
Acting State Sales Manager
Boral Limited
09.2023 - 01.2024
Sales Account Manager
Boral Limited
05.2011 - Current
Store Manager
Radio Rentals Dubbo
11.2008 - 05.2011
Floating Assistant Store Manager
Radio Rentals Dubbo
01.2007 - 11.2008
Sales Representative
Radio Rentals Dubbo
04.2003 - 12.2006
Certificate IV in Project Management
Completed Year 12 Higher School Certificate -
Coonamble High School
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