Shaun Dmitriev

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a any environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in any Situation

Worked flexible hours across night, weekend, and holiday shifts.

• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Installed and maintained fire sprinkler systems in compliance with safety regulations.
• Conducted inspections to ensure system functionality and adherence to codes.
• Collaborated with project teams to design efficient fire protection layouts.
• Measured, threaded, and cut materials to correct angles.
• Upheld high standards of professionalism when interacting with clients, coworkers, and supervisors, fostering a positive work environment.
• Fabricated piping pieces and components in line with design specifications for each system.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Improved system performance by repairing or replacing damaged components as needed.
• Filled pipe systems with water and air to determine location of leaks.
• Minimized downtime during repair work by efficiently diagnosing issues and providing prompt solutions.
• Reduced risk of property damage by conducting thorough inspections and troubleshooting of existing fire sprinkler systems.

• Assisted in product returns and exchanges, enhancing customer satisfaction through efficient processes.
• Trained new staff on customer service protocols, fostering a supportive learning environment.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Trained new team members on product knowledge and customer service protocols.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Contributed to sales growth by upselling products and services based on individual customer requirements.