SHAUN DUNN
Port Macquarie,NSW
Summary
Proven track record in enhancing sales and client relationships, notably at North Coast Numbers. Mastered upselling and client presentations, achieving leading salesman status twice at Cullen Auto Group. Skilled in sales strategy development and customer relationship building, demonstrating exceptional communication and teamwork abilities. Passionate about leveraging technical understanding and prospecting skills for territory development and lead generation.
Overview
14
14
years of professional experience
Work History
SALESMAN
NORTH COAST NUMBERS
10.2018 - 01.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- DOOR TO DOOR SALES
- Upheld high standards of customer service by promoting and upselling new products and services.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
REAL ESTATE
THOMPSONS REAL ESTATE
09.2014 - 02.2018
- Participated in real estate change proposals, incorporating available business intelligence to inform property management decisions.
- Achieved successful short sale negotiations by effectively communicating with lenders, clients, and real estate agents.
- Managed a team of real estate agents, ensuring consistent productivity and professionalism.
- Spearheaded market research to identify profitable real estate development opportunities.
- LEADING Lister of properties YR1
CAR SALES
CULLEN AUTO GROUP
02.2011 - 01.2014
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Leading Salesman 2 years running
SUPBEONA
NSW POLICE FORCE
11.2007 - 01.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Associate of Arts - DRAMA
WESLEY INSTITUTE
Sydney, NSW03.2000
Skills
- Sales and marketing strategies
- Customer Relationship Building
- Upselling and Cross Selling
- Sales strategy development
- Prospecting skills
- Sales Presentations
- Objection handling
- Technical understanding
- Lead prospecting
- Cold-calling
- Territory Development
- Client presentations
- Lead Generation
Languages
Russian
Elementary
Timeline
SALESMAN
NORTH COAST NUMBERS
10.2018 - 01.2022
REAL ESTATE
THOMPSONS REAL ESTATE
09.2014 - 02.2018
CAR SALES
CULLEN AUTO GROUP
02.2011 - 01.2014
SUPBEONA
NSW POLICE FORCE
11.2007 - 01.2009
Associate of Arts - DRAMA
WESLEY INSTITUTE
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