Shaun Greene
Rosetta ,TAS
Overview
2026
2026
years of professional experience
Work History
Excellence Officer
Banjos
Hobart, TAS
01.2009 - Current
- Managed daily operations, ensuring compliance with safety and quality standards.
- Assisted in training new staff on operational procedures and equipment usage.
- Maintained inventory accuracy through regular monitoring and reporting processes.
- Implemented process improvements to enhance workflow efficiency and reduce downtime.
- Utilized point-of-sale systems for efficient order processing and customer service.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
Baker
Brumbys
Adelaide, SA
2006 - 01.2009
- Developed and implemented new baking techniques to enhance product quality and consistency.
- Trained and mentored junior bakers, improving team skill levels and operational efficiency.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
- Collaborated with vendors to source high-quality ingredients, ensuring superior product offerings.
- Led production scheduling efforts to meet demand while maintaining optimal workflow efficiency.
- Conducted regular equipment maintenance checks, minimizing downtime and enhancing productivity.
- Innovated recipes that expanded menu offerings, attracting diverse customer preferences.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
Service Station Manager
OTR
Adelaide, SA
2004 - 2006
- Oversaw daily operations, ensuring compliance with safety and health regulations.
- Managed inventory levels, optimizing stock replenishment processes to minimize waste.
- Trained and developed staff on customer service standards and operational procedures.
- Implemented cost-control measures, enhancing overall profitability of service station.
- Analyzed sales trends to adjust marketing strategies and improve customer engagement.
- Led team meetings to communicate goals, address concerns, and foster collaboration.
- Enhanced customer satisfaction by resolving issues promptly and effectively managing feedback.
- Reduced employee turnover by fostering a positive work culture and offering competitive compensation packages.
- Analyzed financial data to identify areas for cost reduction while maintaining quality service standards.
- Managed daily operations for optimal performance, streamlining workflow and reducing waste.
- Monitored inventory levels closely, adjusting orders as necessary to prevent stockouts or excess stock accumulation.
- Enhanced customer satisfaction by implementing efficient service station procedures and processes.
- Drove fuel sales through effective pricing strategies that catered to fluctuating market trends while maximizing profitability.
- Established performance benchmarks for staff members, regularly reviewing progress towards goals and providing constructive feedback for improvement.
- Developed strong relationships with vendors, negotiating favorable contracts and ensuring timely delivery of supplies.
Timeline
Excellence Officer
Banjos
01.2009 - Current
Baker
Brumbys
2006 - 01.2009
Service Station Manager
OTR
2004 - 2006