Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaun Greengrass

Ballarat,VIC

Summary

Adept Food Courier with a proven track record at DoorDash, enhancing customer satisfaction through punctual and accurate deliveries. Excelled in time management and customer service, significantly improving efficiency and communication. Skilled in utilizing GPS for optimal routing and adept at teamwork, ensuring order accuracy and safety in every delivery.

Overview

2
2
years of professional experience

Work History

Food Courier

DoorDash
02.2023 - Current
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Demonstrated exceptional time management skills, consistently meeting or exceeding target delivery times for both pick-up and drop-off tasks.
  • Maintained a high level of professionalism while interacting with customers for successful food deliveries.
  • Increased efficiency by utilizing GPS navigation systems to plan optimal routes for pick-up and delivery points.
  • Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
  • Managed multiple priorities simultaneously under tight deadlines without compromising service quality or safety protocols.
  • Reduced delivery errors by double-checking all orders before leaving the restaurant, resulting in fewer complaints and returns.
  • Greeted customers and provided outstanding customer service.

Food Courier

Menulog
02.2022 - 02.2023
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Demonstrated exceptional time management skills, consistently meeting or exceeding target delivery times for both pick-up and drop-off tasks.
  • Maintained a high level of professionalism while interacting with customers for successful food deliveries.
  • Provided support in resolving any discrepancies between customer orders and delivered items quickly, ensuring a satisfactory resolution.
  • Increased efficiency by utilizing GPS navigation systems to plan optimal routes for pick-up and delivery points.

Education

High School Diploma -

Sebastopol Secondary College
Ballarat, VIC
11.2000

Skills

Punctuality

Efficient Delivery

Food safety knowledge

Food Packaging

Vehicle loading

Order Accuracy

Delivery Scheduling

Mobile app usage

Teamwork and Collaboration

Customer Service

Time Management

Cleaning and sanitizing

Timeline

Food Courier

DoorDash
02.2023 - Current

Food Courier

Menulog
02.2022 - 02.2023

High School Diploma -

Sebastopol Secondary College

Similar Profiles

CREATE PROFILE
Shaun Greengrass