Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Bartender
Shaun Minnick

Shaun Minnick

Narrandera,NSW

Summary

Dynamic professional with a proven track record in hospitality and security, notably at Charles Sturt Hotel. Excelled in creating welcoming environments and enhancing safety, leveraging skills in customer service and problem-solving. Adept at staff training and development, significantly improving team performance. Renowned for reliability and an engaging personality, consistently meeting employer and customer expectations.

Overview

1
1
Certification

Work History

Bartender

Area Hotel
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Security Officer

Griffith City Security
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Bar Manager

Charles Sturt Hotel
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Security Officer

Area Hotel
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Education

Year 11 -

Quandialla Central School
Quandialla, NSW
11.1994

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Menu memorization
  • Memory retention
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Team training and development
  • New hire training
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Sales expertise
  • Performance improvement
  • Staff management
  • Basic accounting

Accomplishments

Security officer to head of Security

Bartender to Bar Manager.

Computer skills

Certification

RSA/RCG

ADVANCED FIRST AID

WHITE CARD

TRAFFIC CONTROLLER TICKET.

SECURITY CERT II ADVANCED RCG

PROFESSIONAL SNAKE CATCHER CERTIFICATE

Timeline

Bartender

Area Hotel

Security Officer

Griffith City Security

Bar Manager

Charles Sturt Hotel

Security Officer

Area Hotel

Year 11 -

Quandialla Central School

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Shaun Minnick