Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaun Pereira

Sydney,Australia

Summary

I'm a 17-year-old student with a passion for helping people in their day-to-day lives. As I'm about to finish school and embark on my next chapter online, I'm eager to bring my enthusiasm and entrepreneurial spirit to Oporto. This opportunity feels particularly special to me because I've been coming here with my parents since I was a child, so Oporto has always been a part of my life. I've developed a strong understanding of the business world through my entrepreneurial ventures, which has given me valuable skills in customer service and communication. I know how to interact with customers, making them feel welcomed and valued. Plus, being fully vaccinated, I'm committed to maintaining a safe and healthy environment for both customers and colleagues. I'm confident that my love for making money, coupled with my experience and dedication, makes me a perfect fit for the Oporto team. I'm excited about the possibility of contributing to a place that has been a part of my life for so long. Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Proactive professional with 3 years of experience and proven knowledge of customer-driven management, entrepreneurial leadership, and long-range planning.

Overview

2025
2025
years of professional experience

Work History

Cook and Servicing

Oporto's
04.2021 - 01.2023
  • Prepared food items in compliance with recipes and portioning control guidelines
  • Took food orders from customers and cooked items quickly to complete orders and serve hot
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business
  • Checked for quality, kept track of old and new items, and rotated stock to confirm freshness of food and ingredients

Business Owner

Entrepreneur
- Current
  • Developing a Global Perspective: Managing e-commerce stores has opened my eyes to the global nature of business
  • I've had to think beyond local markets, understanding cultural differences, international shipping logistics, and global customer preferences, which has broadened my perspective significantly
  • Enhancing Problem-Solving Skills: Every challenge I've faced, from technical glitches to supply chain issues, has inspired me to think critically and come up with creative solutions
  • This hands-on problem-solving experience has been invaluable in sharpening my analytical skills
  • Learning Financial Management: Handling the finances of my e-commerce stores taught me the importance of budgeting, cost management, and financial planning
  • I've learned how to balance profitability with investment in growth, which has been crucial in sustaining my businesses
  • Building Customer Relationships: Interacting with customers from different backgrounds has taught me the importance of building strong trust-based relationships
  • I've learned how to listen to feedback, address concerns, and create a positive customer experience that encourages loyalty and repeat business
  • Embracing Innovation and Technology: Staying competitive in the e-commerce world requires constant innovation
  • I've had to keep up with the latest technology trends, from digital marketing tools to e-commerce platforms, and this has helped me stay ahead in a fast-paced industry

Charity Owner

Truelifeyouthfoundation
01.2023 - Current
  • Company Overview: The charity is dedicated to breaking the cycle of poverty by providing children in South Asia with access to quality education
  • Empowering Through Education: The charity is dedicated to breaking the cycle of poverty by providing children in South Asia with access to quality education
  • By focusing on underserved regions, the charity ensures that every child, regardless of their background, has the opportunity to learn and grow, empowering them to build a brighter future for themselves and their communities
  • Holistic Support for Learning: Besides providing books and supplies, the charity takes a holistic approach by addressing the various barriers to education, such as transportation, nutrition, and health
  • By creating an environment where children can thrive, the charity helps ensure that education is not just accessible but also sustainable and effective
  • Building Sustainable Communities: The charity actively involves local communities in its mission, fostering a culture of education and learning
  • By training local teachers, providing community workshops, and engaging parents, the charity helps build a self-sustaining ecosystem where education becomes a shared value and a collective responsibility
  • The charity is dedicated to breaking the cycle of poverty by providing children in South Asia with access to quality education

Cricket Coach

Western Sydney Cricket Academy
01.2020 - 01.2021
  • Developed competition formats and engagement opportunities to increase sport profile
  • Evaluated athletes' performance to provide suitable feedback, balancing criticism with positivity and motivation
  • Attracted new students to the sport with successful outreach initiatives
  • Established a safe practice environment by examining the facility for any safety violations
  • Represented the club at school, community, and club events

Education

The High School Certificate -

The Ponds High School (HSC Graduate 2024)
The Ponds
09.2024

Skills

  • Customer Service
  • Adaptability
  • Ability to work in a team
  • Effective Communication
  • Leadership and teamwork
  • Ability to work independently
  • Ability to multitask
  • KPI Management
  • Business Management
  • Human Resources
  • Operations Management
  • Business marketing
  • Business Development
  • Customer satisfaction

Timeline

Charity Owner

Truelifeyouthfoundation
01.2023 - Current

Cook and Servicing

Oporto's
04.2021 - 01.2023

Cricket Coach

Western Sydney Cricket Academy
01.2020 - 01.2021

The High School Certificate -

The Ponds High School (HSC Graduate 2024)

Business Owner

Entrepreneur
- Current
Shaun Pereira