Shaun Pritchard

Accountabilities

• Lead, supervise, collaborate with, and coach a team of staff to promote and encourage a best practice approach, as well as their professional development within the department.
• Produce complex reports and analyze data to reach directional decisions based on sound evidence to implement constant change approaches.
• Actively participate in the mentoring and professional development of Community Work Officers and Field Officers.
• Monitor and implement the management of resources to ensure that the operations of Community Work are maintained effectively and efficiently.
• Manage and facilitate the ongoing implementation of partnership initiatives and community work-related program development.
• Monitor and lead the ongoing servicing and maintenance requirements for a fleet of government vehicles.
• Actively participate in the maintenance and generation of meaningful community work partnerships within the region, including liaising with key stakeholders and partners for optimum outcomes for clients and the community, as well as leading the development and implementation of new incentives and meaningful partnerships within the Victorian community.
• Scrutinize and disseminate guidelines and regulations to proactively adopt a best practice approach across the business unit.
• Facilitate the effective management of staff rostering, as well as conduct periodic supervision sessions with staff as required, including performance management.
• Identify and decisively address key issues and incidents effectively; writing detailed reports following such instances, as well as identifying key points for improvement and notification of applicable stakeholders.
• Oversee locational operations and monitoring of staffing hours recorded/documented, as well as the dissemination of timesheets and the hiring of staffing resources and contractors.
• Promoting and modeling the department's core values and proactive behaviors to staff members to assist them in achieving and maintaining their professional disposition.
• Attend to after-hours on-call client matters, including the application of electronic monitoring devices, via on-call roster, which I have been engaged in since 2019.
• Facilitate team workshops and leading a staff of 11 through their development within DJCS.

Accountabilities

• Maintain detailed administrative and procedural records to improve accuracy and efficiency on internal programs, including E*Justice.
• Generate monthly Graffiti Removal Program (GRP) reports to document and send to external partners.
• Manage medical documentation, offense history, community work referrals, and additional information from Case Managers in order to generate suitable community work contracts for clients.
• Update client information on E*Justice based on information received from a range of internal and external stakeholders.
• Manage incoming and outgoing phone calls and emails for the Community Work Team.
• Assist with identifying and introducing new community work partnerships based on client requirements.
• Writing reports, meeting minutes, and correspondence from dictation and handwritten notes.
• Assisting with developing Safe Operating Procedures for equipment and ensuring all documentation for work teams is current, relevant, and up to date.
• Monitor client attendance and compliance, and inform relevant stakeholders of situations in need of escalation.
• Assisting with site visits and hazard inspections of community work sites periodically, as required.
• Providing timely and appropriate support to community work partners, Field Officers, and other internal stakeholders.

(Secondments across various dates).

Accountabilities

• Overseeing the implementation of the community work program across the North West Metropolitan Area.
• Conducting and overseeing team meetings and events.
• Acquit the program's occupational health and safety obligations and resolve concerns reported via the department's JIMS system.
• Lead the development of new community work initiatives aimed at client rehabilitation and reintegration.
• Budgeting for resourcing and operational requirements.
• Escalating and managing employee-related matters and support.
• Respond to client incidents and ensure the safety and well-being of employees and clients.
• Establishing and maintaining high-level region-wide partnerships.
• High-level stakeholder management and engagement.
• Generating and incentivizing mutually beneficial programs for clients that promote positive outcomes for themselves and Community Correctional Services.
• Overseeing establishment and recruitment to a range of positions across the unit.
• Manage and oversee two warehouse locations across the region at Thomastown and Derrimut, servicing all Community Correctional Services locations across the North West Metropolitan Region of Melbourne.
• Oversee staffing allocations and resource balancing.
• Creating complex reports to update executives and the region of updates within the business unit.

Accountabilities

• Liaising with local not-for-profit organizations in the community to promote Community Correctional Services and Community Work Program.
• Monitor, update, and manage applicable partnership site files and registers for localized partnerships, including supporting regional auditing requirements.
• Source and contact suitable not-for-profit organizations in areas of focus to assist with generating new partnerships to provide clients with a range of meaningful community work to link in with, as well as give back to, the community.
• Provide support to new and existing partners, both administratively and through professional in-person contact.
• Assist in addressing areas of improvement for internal processes within the Community Work Program.
• Coordinate partner meetings and donation delivery arrangements, and facilitate orders for donation requests; incoming and outgoing.
• Conduct regular reviews of contracted clients on individual sites and coordinate site visits, as well as sites of focus.
• Actively participate in the promotion of new and existing programs, and disseminate promotional emails and flyers as required.

Accountabilities

• Safely transport clients to and from community work sites in government vehicles.
• Maintain accurate records and logs of materials and equipment used.
• Conduct pre-trip and post-trip equipment inspections of government vehicles and equipment, as required.
• Writing basic reports that include recommendations for further rehabilitation strategies and diagnostic efforts for newly inducted clients.
• Signing on, off, and supervising clients undertaking community work at a range of allocated work sites, during breaks, and to/from these sites.
• Ensuring compliance with departmental rules and regulations is being adhered to.
• Induct clients in safety and security procedures and responsibilities, as well as in the correct use of equipment, and allocating tasks after providing instruction.
• Maintaining strong communication levels with all stakeholders of each partnering work site at all times.
• Collaborating with community members, organizations, and public agencies to promote the department's programs and benefits to the community, as well as the clients.
• Identify maintenance and safety issues at sites by completing Hazard Analysis and Job Safety Analysis reports, coordinating, and reporting repairs as required.
• Displaying pro-social modeling and deescalating potential occupational violence incidents, while ensuring challenging behaviors are addressed in a professional manner. Safely transport offenders to and from community work sites in 12-seat government vehicles.