Shaun Rush
Sydney,NSW
Summary
Creative Business Owner with exceptional background spent multiple industries. Proven leader with engaging demeanour and success working in most demanding environments. Talented in training and mentoring successful teams. Hardworking with strong organizational skills, ready to help team achieve company goals. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
11
11
years of professional experience
Work History
Owner
Red Fragrance Floral Design
08.2020 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Managed day-to-day business operations.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Multiple Roles
Hamilton Island Enterprises
06.2013 - 08.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Diploma - Food Technology
William Angliss Institute of TAFE
Melbourne, VIC10.2013
High School Diploma -
Carrum Downs Secondary College
Carrum Downs, VIC11.2012
Skills
- Budget Administration
- KPI Management
- Administrative Oversight
- Business Management
- Sales management
- Verbal and written communication
- Small business operations
- Customer Relations
- Sales Leadership
- Team Oversight
Timeline
Owner
Red Fragrance Floral Design
08.2020 - Current
Multiple Roles
Hamilton Island Enterprises
06.2013 - 08.2020
Diploma - Food Technology
William Angliss Institute of TAFE
High School Diploma -
Carrum Downs Secondary College
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