Experienced office professional prepared to lead and support administrative operations. Skilled in team collaboration, streamlining processes, and ensuring flawless execution of tasks. Reliable in adapting to changing needs and prioritizing results. Strong organizational, communication, and problem-solving abilities valued by employers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office support / Client Delight / Signs
Peter Lees Real Estate
Launceston, Australia
01.2022 - 05.2024
Answer phones / Emails - Office support duties
Client delight - prepare all client delights and anniversary gifts
Customer Service
Put all for sale and rental signs up and down at properties
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Airport Protection Officer
ISS
Launceston Airport, Australia
01.2020 - 01.2022
ASIC Security Clearance
Operate X-ray machine and other security devices
Customer Service
After hours supervision
Airport safety / Operational safety
Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
Assistant Store Manager
Woolworths Caltex
Prospect Vale, Australia
01.2017 - 01.2020
Pump Operation / Customer Service
Stock management / Ordering / Goods receiving
End of day Balancing of Tills and Safe
Security Operations / Loss Prevention
Reporting
Fuel Management
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Analyzed customer feedback and implemented strategies to improve customer experience.
Full Time Head Harvest Supervisor
Tasmanian Berries Pty Ltd
Christmas Hills, Australia
01.2012 - 01.2017
Running picking staff (up to 90 pickers and other harvest staff)