Shaun Thompson
Summary
Dynamic counselor with proven expertise in mental health support and client counseling, honed at Gamble Aware and other notable agencies. Excelled in building rapport and implementing effective treatment plans, significantly enhancing client well-being. Skilled in intake interviewing and empathy development, achieving high client satisfaction rates through personalized care and strategic interventions.
Overview
7
7
years of professional experience
Work History
Counsellor
Gamble Aware
04.2023 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
Counsellor
ACON
06.2022 - 06.2024
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Facilitated client self-discovery and personal growth through reflective exercises and discussions.
- Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
Intake Counsellor
People Sense
06.2021 - 04.2023
- Increased successful referrals to community resources through comprehensive research and collaboration with local agencies.
- Utilized data-driven approaches to evaluate program success, adjusting strategies as necessary based on client outcomes and feedback.
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed clients'' physical, emotional, and social needs.
- Promoted client confidentiality by adhering to strict privacy policies and maintaining secure recordkeeping systems.
- Provided follow-up support for clients after initial intake sessions, ensuring they were making progress toward their goals and addressing any concerns or challenges along the way.
- Reduced wait times for clients seeking assistance by promptly responding to inquiries and scheduling appointments.
- Strengthened relationships with clients by effectively addressing their concerns and providing empathetic support during challenging times.
- Contributed to a positive team environment through effective coordination with colleagues on case management tasks.
- Improved client satisfaction by providing thorough intake assessments and identifying appropriate resources.
- Provided crisis intervention services when needed, quickly assessing situations and connecting clients with emergency resources or support networks as appropriate.
- Conducted comprehensive assessments of client needs, skillfully navigating sensitive topics while gathering essential information for accurate evaluation purposes.
Counseling Intern
St Vincent De Paul Centre
02.2018 - 02.2019
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Performed Number hours of supervised group and individual counseling sessions.
- Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
- Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
- Maintained detailed and confidential client records, ensuring compliance with ethical standards and legal requirements.
- Assisted lead counselor in developing comprehensive treatment plans to address client needs and goals effectively.
- Strengthened client coping skills through teaching stress management techniques and mindfulness practices.
- Maintained confidentiality and adhered to ethical standards throughout all interactions with clients, colleagues, and supervisors.
- Monitored client progress regularly through detailed documentation, enabling timely adjustments to treatment plans as needed.
Education
Bachelor Of Counselling -
Australian College of Applied Psychology
09.2021
Skills
- Skilled in intake interviewing
- Counseling
- Mental health support
- Building rapport
- Self-care strategies
- Behavior monitoring
- Psychoeducation
- Client records management
- Treatment plans
- Empathy development
- Relapse prevention
- Suicide prevention
- Intake assessments
- Interventions
- Office administration
- Motivational interviewing
- Client counseling
- Family dynamics
Timeline
Counsellor
Gamble Aware
04.2023 - Current
Counsellor
ACON
06.2022 - 06.2024
Intake Counsellor
People Sense
06.2021 - 04.2023
Counseling Intern
St Vincent De Paul Centre
02.2018 - 02.2019
Bachelor Of Counselling -
Australian College of Applied Psychology
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