Shauna Crowe

• Running trade reports on a weekly basis and presenting these reports in retail meetings with senior management.
• Running monthly, quarterly & year end reports as necessary.
• Monitoring KPIs from top level down to employee level in order to maintain best practise across the business.
• Conducting a weekly line level review of store stock and consolidating stock between stores where necessary.
• Maintaining weekly projections of all core lines in order to ensure sales are maximised.
• Allocating stock between physical stores & online stockists in line with the sales demand.
• Maintaining a relationship with consignment stockists, providing them with regular sales updates and placing top up orders in a timely manner.
• Planning and maintaining Open to Buy (OTB) and building a range around this.
• Setting budgets for all stores on a monthly basis, communicating this to them & monitoring performance in comparison to budget.

• Acted as the point of contact for clients who were submitting a death claim on behalf of a family member.
• Gathered, collated & reviewed all member information in the necessary claim documents before sending them to all parties.
• Liaised with clients via email, phone and letter in order to assist them in progressing their claim.
• Maintained detailed step by step instructions on all processes within the remit of my role to assist in training in new staff members.
• Utilised different online platforms to update the progress of all cases by keeping in depth notes of all tasks completed and the next necessary steps.
• Communicated regularly with members of my team to assist wherever I could and to seek assistance when necessary.

During this time period I completed my regional work in the hospitality industry.

• Tasked with analysing sales information & utilising it both to compare actual performance to plan and to forecast future sales as accurately as possible
• Presenting relevant sales information on specific sections at weekly trade meetings with Department Heads
• Designing specialised reports for Department Heads when requested
• Building the range alongside the buying team, ensuring all necessary styles are in stock at all times and OTB is not exceeded
• Reviewing overall sales performance at regional level and adjusting forecasts in line with this
• Presenting the proposed range plan including margin, projected variance on last year sales & current department performance at the Head of Department meeting
• Reviewing core line projections and adjusting according to sales performance.

• Tasked with running trade reports across 6 regions globally and distributing these reports department wide in a timely fashion each week
• Running weekly, monthly & quarterly trade reports
• Conducting line level review of styles in order to propose transfers and reductions where necessary and ensure product grading is as per the range plan
• Communicating with the buying team regarding sales performance and trading actions arising from this performance
• Gathering weekly trade information for specific sections to be presented to department heads at weekly trade meetings
• Responding to queries from individual stores across all regions
• Monitoring stock levels on core lines and communicating top up's to the buying team.

• Tasked with management of each bank account under the remit of 9 of the main Gilead trading entities across EMEA and the US, as well as management of intercompany fees which arose across these entities.

• Completed a graduate program during which on the job training teamed with professional examinations led you to become a qualified Chartered Accountant upon conclusion of the program
• Worked on the audit of large pharmaceutical companies, multi-national companies with entities operating in several different sectors, investment funds and aircraft leasing companies.