Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Shauna Mccormack

Brisbane,QLD

Summary

My name is Shauna Mccormack and I am from Ireland. I moved to Australia at the beginning of this year and I am now settling down in Brisbane after completing my regional work in Innisfail QLD. I have experience in a variety of roles which I have included below, during the time spent in these roles I have become well-educated on how to work as part of a team. I am eager to get back into working with children as it is what I was doing before I left home and I am really missing it. I have a hard-working attitude and strive to achieve goals in both my work and personal life. I am also a very easygoing and open-minded person who is willing to try my best and learn new things along the way while always ensuring I portray myself in a professional manner. Please do not hesitate to contact me if any further information is required.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Appointment Setter

Enfini
06.2023 - Current
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Banana Farm Worker

WADDA
03.2023 - 06.2023
  • Trained in sorting and packing bananas.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Childcare Educator

TOTS Creche
04.2021 - 02.2023
  • Worked with children aged between 6 months and 12 years of age.
  • Facilitated learning through play, stories and outdoor activities and developed age-appropriate activities and crafts to engage the children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
  • Consulted with parents and guardians to build and maintain positive support networks for each child.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Hairdressing Assistant

Strands
09.2018 - 12.2020
  • Assisted hair stylists with colourwork by applying base colours and toners.
  • Participated in training twice a week, which involved looking for models for highlights and doing their hair.
  • Prepared clients for haircuts and styles.
  • Answered telephone calls to provide information and schedule new appointments.


Cafe Assistant

Creperie Angelie
03.2017 - 01.2018
  • Produced food and drink products adhering to company quality standards.
  • Displayed a calm and friendly manner when addressing and resolving customer issues and complaints.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served café beverages with a focus on speed and quality.

Restaurant/Bar Team Member

BRU House
03.2016 - 03.2017
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Always tried to set a positive tone for the entire dining experience as I was one of the first points of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Level 5 QQI (Ireland) - Childcare

The Open College
Ireland

Junior And Senior Trade - Hairdressing

Crumlin College
Ireland

Leaving Certificate -

Holy Family Secondary School
Ireland

Skills

  • Excellent Communication Skills
  • Flexible and Adaptable
  • Friendly and Approachable Person
  • Great Understanding and lots of Patience for Working with Children
  • Have Previously Received Training in Fire Safety, First Aid and Manual Handling
  • Open-minded and Willing to Learn New Things

Certification

QQI Level 5 Certificate in Early Childhood Care and Education, which transfers to a Diploma in Australia. I have included the link at the top of my resume for this information.

Timeline

Appointment Setter

Enfini
06.2023 - Current

Banana Farm Worker

WADDA
03.2023 - 06.2023

Childcare Educator

TOTS Creche
04.2021 - 02.2023

Hairdressing Assistant

Strands
09.2018 - 12.2020

Cafe Assistant

Creperie Angelie
03.2017 - 01.2018

Restaurant/Bar Team Member

BRU House
03.2016 - 03.2017

Level 5 QQI (Ireland) - Childcare

The Open College

Junior And Senior Trade - Hairdressing

Crumlin College

Leaving Certificate -

Holy Family Secondary School

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Shauna Mccormack