Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shauna Zinner

Banksia Grove

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualised assistance and support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Relief Education Assistant

Education Department
08.2021 - Current
  • Organized and supervised games and other recreational activities to promote physical, mental and social development.
  • Improved classroom management by implementing positive reinforcement strategies and clear expectations.
  • Boosted student engagement with interactive learning experiences, fostering a collaborative learning environment.
  • Provided individualised support for students, addressing their unique academic needs and helping them reach their full potential.
  • Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalised attention and support as needed.
  • Managed special education accommodations for students with disabilities, ensuring equal access to educational opportunities for all learners.
  • Carried out day-day-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Work Experience

Quinns Rocks 3's Plus Program
12.2019 - 01.2020

- Encouraging Children to participate in the activities

- Preparation for future activities

- Supervision on Children in the playground and in classroom

Club Manager

Snap Fitness Joondalup
10.2018 - 12.2019


  • Planned, organized and coordinated special events and celebrations.
  • Used sales strategies to promote exceptional customer service and create positive environment for employees and clients.
  • Recognized areas needing improvement and implemented changes , enhancing productivity
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provide Fitness Appraisals and basic program writing for a variety of needs and clients

Travel Consultant

Flight Centre Belridge
05.2013 - 10.2018
  • Face to Face, over the phone, email consults with new and existing clientele.
  • Supervised payments via credit, debit cards and cash and handled all sensitive information with professionalism and discreteness.
  • Asked open-ended questions to better ascertain client needs and determine the best travel offerings.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Responded to clients' questions, issues, and complaints in a timely manner and found appropriate solutions when needed.
  • Assisted with training new staff in the business

Education

Certificate IV Education Support - Education

North Metropolitan TAFE
Leederville, WA
06.2024

Certificate 3 Education Assistant - Certificate 3 Education Assistant

North Metropolitan TAFE Leederville
Leederville, WA
11.2017

Certificate 3 & 4 in Fitness

North Metropolitan TAFE
Joondalup, WA
2011

Skills

  • Communication Skills
  • Conflict resolution
  • Company guidelines and procedures
  • Patience and problem solving
  • Administrative tasks
  • Team building
  • Networking
  • Activity Planning
  • Classroom preparation and maintenance

Certification

  • Working Towards Certificate 4 In Education Support - Expected Completion Date June 2024
  • Online Course - Navigating Autism The Early Years
  • Certificate 3 in Education Support
  • Current Working with Children's Check
  • Department of Education Screening Police Clearance

References

Louise Carroll

0418 941 364

Principal 

Somerly Primary School


Erin Purcell 

0402 272 231

Teacher 

Merriwa Primary School 

Timeline

Relief Education Assistant

Education Department
08.2021 - Current

Work Experience

Quinns Rocks 3's Plus Program
12.2019 - 01.2020

Club Manager

Snap Fitness Joondalup
10.2018 - 12.2019

Travel Consultant

Flight Centre Belridge
05.2013 - 10.2018

Certificate IV Education Support - Education

North Metropolitan TAFE

Certificate 3 Education Assistant - Certificate 3 Education Assistant

North Metropolitan TAFE Leederville

Certificate 3 & 4 in Fitness

North Metropolitan TAFE
Shauna Zinner