Shaun Mark Forrest
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet objectives.
Detail-oriented team player with strong interpersonal skills, extremely motivated person with high-level of integrity and strong desire and ability to help resolve problems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Justice Advocate & Support Worker
Justice Advocacy Service
12.2019 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
After-School Tutor
Self-Employed
12.2012 - 10.2021
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with parents to develop appropriate tutoring lessons.
- Motivated students with accurate feedback and positive reinforcement.
Operations Manager
National Poker League
03.2012 - 08.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyse data and generate useful business reports.
- Generated new leads through networking and communicating with venues.
Store Assistant
Parchem
04.2014 - 01.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Established and maintained professional relationships with customers to increase trust and rapport.
Office Assistant
Reward Homes
01.2007 - 12.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
Bachelor of Health Sciences - Personal Development, Health & Physical Education
Western Sydney University
09.2017
Skills
- Analytical and Critical Thinking
- Self-Directed
- Attention to Detail
- Public Speaking
- Critical Thinking
- Written Communication
- Flexible and Adaptable
- Supervision and leadership
- Social Perceptiveness
- Learning Techniques
Certification
- Mental Health First Aid & CPR.
- WWC Check.
- Police Check.
- Unrestricted Drivers Licence.
Willing to obtain additional certificates.
Timeline
Justice Advocate & Support Worker
Justice Advocacy Service
12.2019 - 06.2023
Store Assistant
Parchem
04.2014 - 01.2016
After-School Tutor
Self-Employed
12.2012 - 10.2021
Operations Manager
National Poker League
03.2012 - 08.2019
Office Assistant
Reward Homes
01.2007 - 12.2011
Bachelor of Health Sciences - Personal Development, Health & Physical Education
Western Sydney University
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