Summary
Overview
Work History
Education
Skills
Activities/ Volunteer
Timeline
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Shavana Soroya

45 Ruby St. Essendon,Victoria

Summary

Results oriented inside sales leader driving revenue growth and customer retention. Leveraging my creative drive and passion into a strategic, supportive leadership role. Carrying a self-start mentality and collaborative distinction to work with others in order to achieve results. Retaining a strong passion for customer advocacy to achieve continuous value through deep adoption of critical business solutions.

Overview

11
11
years of professional experience

Work History

Renewals MANAGER, AUSTRALIA + New Zealand

CISCO Systems
Melbourne , VIC
10.2022 - Current
  • Cultivated relationships with CX Customer Success Adopt/Expand and CX Platform Connected Digital Interactions teams to enhance collaboration.
  • Collaborated with integrated sales, inside sales, channel partners, delivery, operations, and external partners to deliver cohesive customer solutions.
  • Spearheaded initiatives to streamline forecasting and renewal cycles, improving process efficiency.
  • Mentored new hires and collaborated with cross-functional teams to localize APJC renewal playbook.
  • Secured multi-year enterprise agreements with key clients, increasing annual recurring revenue by 25 percent.
  • Developed tailored renewal strategies with sales teams, resulting in a 30 percent rise in deal closures during renewals.
  • Achieved an 18 percent increase in renewal rates through targeted outreach and personalised follow-ups for at-risk accounts.

Sr. Inside Sales Representative Australia+ Singapore

Pure Storage
Melbourne , VIC
01.2019 - 10.2022
  • Coordinated SDR enablement initiatives alongside pipeline evaluations.
  • Defined a comprehensive account strategy while collaborating across teams on campaigns, influencing team quota strategies.
  • Supported sales team members by providing coaching on topics such as cold calling techniques, objection handling skills.
  • Built and maintained dashboards to monitor demand generation, SDR performance, lead flow, and conversion rates, reporting directly to the Country VP.
  • Applied consultative sales techniques to drive new customer acquisition, achieving 21% increase.
  • Generated $4.7M in pipeline from 63 opportunities within three quarters.
  • Grew overall pipeline by 38%, securing seven net new logos in FY’20.

Flashblade Specialist

Pure Storage
Mountain View, CA
10.2017 - 12.2018
  • Directed all aspects of new business unit account planning, delivery, and development.
  • Analyzed customer needs and recommended appropriate products or services.
  • Trained and tested workflows in social selling and sales enablement tools, including SFDC and ZoomInfo.
  • Conducted weekly performance reviews with managers to enhance team coaching.
  • Developed and refined call scripts, email campaigns, and internal enablement videos.
  • Executed AI-focused marketing campaigns that generated $22M in pipeline and $9.3M in closed business.
  • Achieved 16 net new logos through targeted sales strategies.
  • Received Hustler Annual Award for outstanding performance in FY’18.

Inside Sales and Channel Account Executive

Arista Networks
Santa Clara, CA
02.2014 - 11.2017
  • Oversaw seven technology partners, driving over $200 million in annual sales.
  • Developed and monitored evolving forecasting models to analyze performance and growth strategies.
  • Managed end-to-end operations for customer inquiries, facilitating lead generation to deal closure.
  • Designed and led product programs for channel partners, enhancing efficiency in contract negotiations.
  • Established relationships with key decision makers within the partner ecosystem to drive revenue growth.
  • Advised on change management initiatives, simplifying quoting processes and reducing operational costs.
  • Achieved Overachiever Award for two consecutive quarters and earned membership in Performers Club FY’16.

Education

Bachelor of Science - Management Information Systems

San Jose State Uni
San Jose

Associates Degree - Business Administration + Communications

Mission College

Skills

  • Campaign development
  • Training and enablement
  • Forecasting and pipeline management
  • Metrics-driven management
  • Strategic planning
  • Sales support liaison
  • Transformative mentoring
  • Consultative selling approach

Activities/ Volunteer

  • Volunteered as an Auskick coach for prep and year 1 children, teaching fundamental AFL skills and promoting teamwork in a fun, inclusive environment
  • Enjoy solving cryptic crossword puzzles with my partner, as it enables a stress release and rallies critical thinking
  • Organising and speaking at local non-profit events, which helps disadvantaged communities, and provides them with tools to become self-sustainable
  • In my spare time, I take full advantage of the outdoor life and fill in my 'one-snap' photo blog of natural encounters and experiences

Timeline

Renewals MANAGER, AUSTRALIA + New Zealand

CISCO Systems
10.2022 - Current

Sr. Inside Sales Representative Australia+ Singapore

Pure Storage
01.2019 - 10.2022

Flashblade Specialist

Pure Storage
10.2017 - 12.2018

Inside Sales and Channel Account Executive

Arista Networks
02.2014 - 11.2017

Bachelor of Science - Management Information Systems

San Jose State Uni

Associates Degree - Business Administration + Communications

Mission College

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Shavana Soroya