Shavneel Murthi Pillay
Whitsundays ,QLD
Summary
To secure professionally challenging and financially rewarding career, contribute to employer's goal and achieve my potentials and to utilize my education and experience and move up to the ranks where I am employed.
Overview
17
17
years of professional experience
Work History
Steward Team Leader
hayman intercontinental island
Whitsundays, Queensland Australia
01.2023 - Current
- Ensured adherence to all sanitation policies and procedures for the kitchen area.
- Assisted cooks with preparing ingredients for meals or snacks.
- Organized storage spaces in order to maximize efficiency while minimizing waste.
- Cleaned equipment used in kitchen operations such as ovens, grills, fryers.
- Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
- Maintained a clean, safe, and organized work environment.
- Swept and mopped floors of the kitchen area on a regular basis.
- Disposed of waste materials in designated containers per health regulations.
- Stocked supplies such as food items in refrigerators, freezers, cupboards.
- Responded quickly to any spills or messes that occurred within the kitchen area.
- Inspected equipment for proper functioning prior to use each day.
- Followed all company guidelines related to food safety standards during meal preparation.
- Removed trash from kitchen areas according to established procedures.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Replenished stations throughout restaurant and restocked cupboards, serving areas, and salad bars to meet employee and customer demands.
- Provided support during inventory counts, ensuring accurate tracking of kitchen assets.
- Implemented food safety protocols to minimize risks of contamination.
- Supported kitchen staff by providing necessary utensils and cookware for meal preparations.
- Assisted in the setup and teardown of event spaces, ensuring timely readiness for functions.
- Resolved guest complaints to maintain complete customer satisfaction.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Participated in ongoing training to enhance job skills and knowledge.
- Supported serving staff in delivering accurate and well-presented food orders.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Developed strategies for problem solving and conflict resolution among team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained a positive work environment that promoted collaboration between team members.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Conducted daily inspections of dishwashing machines and other kitchen equipment for maintenance needs.
- Contributed to team efforts by accomplishing related tasks as needed to support kitchen operations.
- Maintained cleanliness of dining areas, including floors, tables, and chairs to enhance guest experience.
- Engaged in periodic deep cleaning projects to uphold high standards of cleanliness and hygiene.
- Assisted in the preparation of basic food items under the guidance of kitchen staff.
- Managed inventory of cleaning supplies, placing orders as needed to maintain stock levels.
- Facilitated efficient waste disposal and recycling processes, adhering to environmental standards.
- Swept and mopped dining areas to provide clean surfaces.
- Participated in staff meetings to discuss improvements in cleaning and maintenance procedures.
- Monitored and maintained sanitation and organization of storage areas, including refrigerators and freezers.
- Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
- Responded promptly to requests from kitchen and service staff to address immediate needs.
CATERING ATTENDANT
AIR TERMINAL SERVICES (FIJI) LTD
Nadi, Fiji
12.2018 - 12.2022
- Do all cleaning in the aircraft and any catering building, catering equipment or catering property of the company.
- Provide general assistance in the catering section and perform any other related thereto.
- Operate any equipment necessary for the performance of these duties other than equipment requiring a Driver's license.
- Responsible for loading stowing and unloading of cabin service; catering supplies and stores, do all cleaning in the aircraft and any catering building catering equipment or catering property of the company.
- General assistance in catering section and perform any other related thereto.
KITCHENHAND/STEWARD/RECYCLING TEAM LEADER
DOUBLETREE RESORT BY HILTON FIJI
Nadi, Fiji
02.2016 - 01.2017
- Mise-en place for breakfast, lunch and dinner back of the house.
- Front of the house setting up Buffet, utensils, crockery and cutlery.
- Involved with the process of recycling and HACCP procedures.
- Cleaning cooking utensils and wiping down working surfaces as require.
- Washing, shredding grating slicing and chopping of vegetables and meats.
- Prepare salads and trim meats.
- Preparing of breakfast.
- Checking and taking orders from cashier and advice the chef.
- Storing cooked food separately from raw food.
- Advice accounts departments to order tinned stuffs and food stocks.
- Stock-take of tinned stuffs on monthly basis.
- Preparing of breakfast - sandwiches, hotdog, salads & milk shakes.
- Preparing of hot and cold desserts.
- Preparing of hot and cold drinks.
- Baking and decoration on the cakes and pies.
- Maintaining cleanliness in dinning area.
- Assisting shop manager in preparing work schedule.
- Assists in closing restaurant.
DEMI CHEF/LARDER COOK/WAITER
JOLLY GOOD RESTAURANT
Lautoka, Fiji
10.2008 - 08.2015
- Greet customers and take them to their tables.
- Offering and serving beverages and appetizers.
- Taking and serving meal orders.
- Continued service-refilling drinks, taking away soiled dishes and offering napkins.
- Accept cash payment as and when required.
- Maintaining cleanliness in dinning area.
- Cleaning cooking utensils and wiping down working surfaces as require.
- Prepare salads and trim meats.
- Preparing of hot and cold desserts on daily basis.
- Washing, shredding grating slicing & chopping of vegetables & meats.
- Assisting shop manager in preparing work schedule.
- Assists in closing restaurant.
- Answering phone calls and taking orders.
BARISTA
REGENT CAFÉ
Lautoka, Fiji
03.2008 - 09.2008
KITCHENHAND
TOWN END RESTAURANT
Lautoka, Fiji
02.2008 - 12.2007
Education
Certificate III - Hospitality (Commercial Cookery)
AUSTRALIAN PACIFIC TECHNICAL COLLEGE
03.2017
Certificate - Catering and Food Production
FIJI VOCATIONAL CATERING TRAINING CENTRE
Lautoka, Fiji04.2007
DRASA SECONDARY SCHOOL -
DRASA SECONDARY SCHOOL
12.2005
FIJI SCHOOL LEAVING EXAMINATION -
12.2005
FIJI JUNIOR CERTIFICATE EXAMINATION -
12.2003
FIJI EIGHTH YEAR EXAMINATION -
12.2001
FIJI INTERMEDIATE EXAMINATION -
12.1999
Skills
- Ability to Multitask
- Adaptability
- Fast Learner
- Computer Skills
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Food safety
- Dishwashing operations
- Equipment maintenance
- Team leadership
- Time management
- Conflict resolution
- Sanitation practices
- Safety compliance
- Dishwasher management
- Equipment inspection
- Chemical handling
- Chemicals handling
- Sanitation standards
- Sanitizing
- Cleaning
- Active listening
- Kitchen communication
- Table clearing
- Cleaning procedures
- Organizational skills
- Safe food handling
References
- Mr Richard Donaldson, Manager Human Resources, Air Terminal Services, +679 6722777/9929216
- Mr William Griffiths, Commercial Cookery Trainer, APTC, 3300967/+6785588174
- Mr Jean-Marc Ruzzene, Executive Chef, Doubletree Resort, 9103333/8931662/+61428505568
- Miss Dipika Muhdaliar, Assistant Shift Manager, McDonalds Fiji, +6799338197
- Mr Charlie Dyer, Chief Steward, +679 8097473
Extracurricular Activities
2018, Certificate of Distinction Safety training based on ISAGO standard table 1.2 2017, Certificate of Completion in Sai Young Adults Leadership Program Life skills 2016, Certificate of Completion in Kitchen Safety 2016, Certificate of Attainment in Good Hygiene Practices Training 2015, Certificate of Participation in International Day of Yoga 2013, Certificate of Attendance in Sai Youth Leadership Development Workshop 2005, Certificate Of Participation In Youth Camp For National Youth Day 2001, Certificate Of Participation In First Aid 1999/1998/1997/1996, Certificate of Appreciation Of Sri Sathya Sai Service Organization of Fiji
Hobbies and Interests
- Cooking
- Travelling
- Making friends
- Movies & Music
Languages
- English
- Hindi
Personal Information
Date of Birth: 12/02/87
Timeline
Steward Team Leader
hayman intercontinental island
01.2023 - Current
CATERING ATTENDANT
AIR TERMINAL SERVICES (FIJI) LTD
12.2018 - 12.2022
KITCHENHAND/STEWARD/RECYCLING TEAM LEADER
DOUBLETREE RESORT BY HILTON FIJI
02.2016 - 01.2017
DEMI CHEF/LARDER COOK/WAITER
JOLLY GOOD RESTAURANT
10.2008 - 08.2015
BARISTA
REGENT CAFÉ
03.2008 - 09.2008
KITCHENHAND
TOWN END RESTAURANT
02.2008 - 12.2007
Certificate III - Hospitality (Commercial Cookery)
AUSTRALIAN PACIFIC TECHNICAL COLLEGE
Certificate - Catering and Food Production
FIJI VOCATIONAL CATERING TRAINING CENTRE
DRASA SECONDARY SCHOOL -
DRASA SECONDARY SCHOOL
FIJI SCHOOL LEAVING EXAMINATION -
FIJI JUNIOR CERTIFICATE EXAMINATION -
FIJI EIGHTH YEAR EXAMINATION -
FIJI INTERMEDIATE EXAMINATION -
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